Natalie Burgess
Lowell,AR
Summary
Efficient Warranty Administrator known for high productivity and ability to complete tasks swiftly. Possess specialized skills in claims processing, policy enforcement, and customer service management. Excel in communication, problem-solving, and organizational abilities, ensuring smooth warranty operations and client satisfaction.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Regional Warranty Administrator
Rush Truck Center
Lowell, AR
12.2023 - Current
- Successfully preparing, recording, and submitting warranty claims to central warranty, to the factory and/or distributor and reconciling them accordingly. Strategically managing regional International warranty GL's. Serving as a liaison between dealership and manufacturer.
New Graduate Training Program
Rush Truck Center
Lowell, AR
06.2023 - 12.2023
- An incredible insight into each of the different departments that help the company run as efficiently as it does. Hands on work on both the computer and the trucks themselves was done in order to learn as much as possible within the length of the program to best serve customers and attain the foundational skills necessary to work towards becoming a manager of a department at Rush one day.
Education
Bachelor of Arts - Journalism And Mass Communication
University of Arkansas
Fayetteville, AR06-2023
Skills
- Microsoft office
- Location Safety Chairwoman
- School and Job Fair Recruiting
- Collaborative communication
- Recruiting strategy
- Deadline management
- Warranty analysis
- Claim processing
Affiliations
- Actively participating in local job and career fairs on behalf of the company to recruit potential new technicians and employees.
Accomplishments
- Safety Committee Chairwoman for Lowell dealership location (01/2024- 01/2025)
Certification
- Dale Carnegie Professional Development course- certificate attained 11/2023
Timeline
Regional Warranty Administrator
Rush Truck Center
12.2023 - Current
New Graduate Training Program
Rush Truck Center
06.2023 - 12.2023
- Dale Carnegie Professional Development course- certificate attained 11/2023
Bachelor of Arts - Journalism And Mass Communication
University of Arkansas
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