Summary
Overview
Work History
Skills
Timeline
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Natalie Chacon

Las Vegas,NV

Summary

Communicative Veterinary Receptionist skilled in payment processing, appointment scheduling and veterinary assistance. Experienced in working with all types of personalities and various animals and looking to grow in the veterinary field.

Overview

9
9
years of professional experience

Work History

Reception

Spay and Neuter Center of Southern Nevada
03.2023 - Current

Prepare patients for surgery and vaccines in fast-paced veterinarian clinic as well as reception duties.

  • Weigh up to 20-30 patients a day during vaccine clinics and spay/neuter surgery.
  • Review medical records and determine vaccines to be given and prepare surgery charts.
  • Take patient's temperature, scan for microchip, draw vaccines, and restrain patient for doctor.
  • Go over post-operative discharge instructions and prepare patient for discharge.
  • Check in with patient after surgery and note down any concerns post-operation.
  • Prepare recheck charts for doctor by asking client of issues going on with patient and collect medical history.
  • Set up appointments for surgery using Impromed and Pulse systems.

Delivery Driver

Prime Logistics (Amazon DSP)
09.2021 - 03.2023
  • Distribution of packages throughout the Summerlin community.
  • Inspect company vehicle every morning before departing from company warehouse (Fluids, tires, body, and interior of vehicle).
  • Organize packages in order of stop number.
  • Deliver 150-200 packages a day to correct addresses in a fast pace.
  • Efficiently adjust to new routes every day and adapt quickly to new delivery environments.
  • Perform Hub Locker returns.

Commercial Driver

AutoZone
07.2018 - 10.2020
  • Deliver requested automotive parts to commercial accounts as well as cashiering, stocking, and maintenance.
  • Other duties include working on automobiles
  • Receives orders of automotive parts and delivers them within a timely manner.
  • Making sure company vehicle is kept by company standards by checking fluids, tires, overall body.
  • Satisfying customers with concerns on their vehicle by performing OBD scanning, checking batteries, headlights, and fluids.
  • Battery and lightbulb replacement.
  • Looking up automotive parts for customers as well as registering and looking up warranties.

Front End Supervisor

Ross Dress For Less
05.2015 - 09.2019
  • Duty was to make sure the store was kept up to standards by company policy and to ensure that our team was giving quality customer service.
  • Fast paced environment with high volume of customers coming in and out, ability to think fast and handle all kinds of customer service situations.
  • Secondhand charge of associates, making sure cashiers were following company standards and procedures.
  • Handling money transactions and ensuring the count for the night was done and put away securely.
  • Answering the phone with questions about store hours and location, finding an item, and complaints.
  • In charge of maintaining the stores cleanliness, from duties such as mopping the floor, taking out the trash, making sure the front of the store was nice and presentable.

Skills

    • Communication
    • Bilingual (fluent in Spanish)
    • Ability to work under pressure
    • Time management
    • Conflict Resolution
      • Leadership
      • Adaptability
      • Teamwork
      • Creativity

Timeline

Reception

Spay and Neuter Center of Southern Nevada
03.2023 - Current

Delivery Driver

Prime Logistics (Amazon DSP)
09.2021 - 03.2023

Commercial Driver

AutoZone
07.2018 - 10.2020

Front End Supervisor

Ross Dress For Less
05.2015 - 09.2019
Natalie Chacon