NATALIE CORONA
Summary
Driven Social Work Student with in-depth understanding of social justice issues and systems affecting marginalized communities. Passionate about developing, applying, and creating interventions to support individuals in need. Equipped with administrative skills and foundational social work knowledge needed to serve families.
Overview
4
4
years of professional experience
Work History
Meeting Reservation Specialist
Husky Union Building - University Of Washington
09.2023 - Current
- Enhanced customer satisfaction by efficiently managing reservation inquiries and bookings.
- Streamlined booking processes for increased accuracy and reduced wait times.
- Collaborated with sales teams to secure group reservations and generate revenue.
- Maintained strong relationships with clients, ensuring repeat business and loyalty.
- Trained new team members on company policies and reservation procedures, increasing team efficiency.
Information Specialist
Husky Union Building - University Of Washington
09.2022 - Current
- Promoted to Meeting Reservation Specialist for fulfilling position requirements
- Developed strong diverse client relationships through consistent communication and attentive service in person, over the phone, and by email.
- Gathered, organized and input information into digital database.
- Developed and updated tracking spreadsheets for process monitoring and reporting.
- Transformed underperforming departments with strategic planning efforts focused on process improvement.
Administrative Assistant
Manley Crop Insurance
11.2021 - 09.2022
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Seasonal General Labor
Zirkle Fruit Company
06.2021 - 08.2021
- Close detail to sorting, tray-filling, and packing cherries
- Arranged products by stacking 15 lbs boxes of fruit to designated areas
- Enhanced team productivity by assisting in various tasks, such as loading and unloading materials.
- Increased worksite efficiency by organizing and maintaining a clean work area.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
Seasonal Blueberry Harvester
Olsen Brother Ranches Inc
06.2020 - 08.2020
- Reduced crop loss during harvest through proper handling and storage methods.
- Communicated effectively with team members to coordinate tasks and ensure efficient workflow during the busy harvest season.
- Developed advanced understanding of farm operations, purchasing needs, and labor requirements.
- Managed time effectively to prioritize tasks based on urgency, weather conditions, or other factors affecting the harvest schedule.
Education
Bachelor of Arts in Social Welfare - Social Work
University of Washington
Seattle, WA06.2024
Associate of Arts -
Yakima Valley Community College
Grandview, WA06.2022
High School Diploma -
Grandview High School
Grandview, WA06.2022
Skills
- Bilingual - Spanish
- Customer Service Experience
- Conflict Resolution
- Teamwork and Collaboration
- Resilience Building
- Child Development Knowledge
- Professionalism and Ethics
- Interpersonal Communication
- Risk Assessment
internship experience
Child Welfare Training and Advancement Program - Office of Indian Child Welfare, Seattle, WA, 10/2023, Current
volunteer experience
- Afterschool Volunteer, Richland, WA, River's Edge High School, 03/2023
- United Farm Workers Support Group, Seattle, WA, University of Washington, 02/2023
- Morning Volunteer, Roots Young Adult Shelter, Seattle, WA, 01/2023, 08/2023
- Memorial Day Volunteer, Grandview WA, 05/2022
- Reading Volunteer, Grandview, WA, Harriet Thompson Elementary Reading, 03/2022
- Food Drive, Salvation Army, Grandview, WA, 12/2018, 2019, 2021
- Special Education Volunteer, Grandview, WA, McClure Elementary School, 10/2019
- United Farm Workers Student Support Group, Seattle, WA 02/2023, Current
- Community Clean Up, Grandview WA, 03/2019
- Holiday Fundraiser, Salvation Army, Grandview WA, 08/2018 - 09/2022
Timeline
Meeting Reservation Specialist
Husky Union Building - University Of Washington
09.2023 - Current
Information Specialist
Husky Union Building - University Of Washington
09.2022 - Current
Administrative Assistant
Manley Crop Insurance
11.2021 - 09.2022
Seasonal General Labor
Zirkle Fruit Company
06.2021 - 08.2021
Seasonal Blueberry Harvester
Olsen Brother Ranches Inc
06.2020 - 08.2020
Bachelor of Arts in Social Welfare - Social Work
University of Washington
Associate of Arts -
Yakima Valley Community College
High School Diploma -
Grandview High School
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