Hi, I’m
Natalie Crepeau
Austin,TX
Summary
It is my ambition to utilize my extensive management and sales experience to promote growth and success within a sales team. I am confident that I can leverage my adaptive skillset to provide swift support to any team environment and I welcome new challenges to further growth in my career path.
Overview
17
years of professional experience
Work History
Premier Research Labs
Sales Manager
11.2023 - Current
Job overview
- Responsibilities include but are not limited to managing a consumer and B2B sales team in finished goods nutraceutical sales
- I support product knowledge communication and new product innovations while ensuring lead follow through, account management, and customer outreach are supported with KPI metrics
- Programs utilized include Salesforce CRM as an account management tool and lead generator.
Premier Research Labs
Sales Operations Manager
12.2022 - 10.2023
Job overview
- Responsibilities included but were not limited to onboarding new staff, creating and offering training materials, and managing our support staff with product returns management, private label, and order administration.
Premier Research Labs
Customer Success Manager
04.2022 - 11.2022
Job overview
- Responsibilities in this role included support for behind the scenes support which included overseeing our technical support staff, private label, returns, and order administration team.
Quantum Nutrition Labs
Sales Representative
04.2015 - 04.2022
Job overview
- Responsibilities included inside sales support for our consumer channel in nutraceutical sales
- I worked with multiline telephone inbound sales support, email, and chat communication while consulting about holistic application for supplement sales
- I worked strategically to grow my book of accounts and proved continuous growth on an annual basis.
Judy's Intimate Apparel
Fitting Specialist
05.2014 - 03.2015
Job overview
- Duties included requesting DWO's for breast cancer patients, verifying medical benefits, creating medical invoicing, and offering specialized fitting services to women requiring prosthetics or additional support based on their needs.
Anthony's Homeport
Lead Hostess
06.2007 - 04.2014
Job overview
- Duties included answering multi-line telephones, seating and greeting guests, managing reservations and ensuring customer satisfaction.
Education
South Puget Sound Community CollegeOlympia, WA
Associate of Arts Degree
12.2014
Timberline High SchoolLacey, WA
High School Diploma
12.2007
Skills
- Customer Service
- Sales Experience
- Retail Sales
- Consultative Sales
- Inside Sales
- Live Chat
- Account Management
- Technical Support
- B2B Sales
- CRM Software (SalesForce)
- Management
Timeline
Sales Manager
Premier Research Labs
11.2023 - Current
Sales Operations Manager
Premier Research Labs
12.2022 - 10.2023
Customer Success Manager
Premier Research Labs
04.2022 - 11.2022
Sales Representative
Quantum Nutrition Labs
04.2015 - 04.2022
Fitting Specialist
Judy's Intimate Apparel
05.2014 - 03.2015
Lead Hostess
Anthony's Homeport
06.2007 - 04.2014
South Puget Sound Community College
Associate of Arts Degree
Timberline High School
High School Diploma
Similar Profiles
Amanda LerasAmanda Leras
Learning & Development Manager at Premier Research LabsLearning & Development Manager at Premier Research Labs
Ross AlexanderRoss Alexander
Territory Account Executive at Premier Research LabsTerritory Account Executive at Premier Research Labs
Sugehiry SotoSugehiry Soto
Laboratory Operations Supervisor at Premier Research LabsLaboratory Operations Supervisor at Premier Research Labs
Jonathan TribbleJonathan Tribble
Cybersecurity Analyst at Premier Research LabsCybersecurity Analyst at Premier Research Labs
Raul SalazarRaul Salazar
Maintenance Technician at Travis County ParksMaintenance Technician at Travis County Parks