Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

NATALIE CRUZ

Lutz,FL

Summary

Energetic and multilingual Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Known for excellent customer relations and welcoming attitude.

Overview

13
13
years of professional experience

Work History

Esthetician

Self Employed Services
06.2023 - Current
  • Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
  • Maintained strict sanitation protocols to ensure a clean and safe environment for both staff and clients.
  • Performed various facial treatments for optimal skin health, including microdermabrasion, chemical peels, and LED therapy.
  • Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.

Flight Attendant

American Airlines
06.2014 - 12.2022
  • Promoted passenger and crew safety by maintaining airline and federal aviation regulations at all times
  • Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff
  • Comforted and provided reassurance to passengers during unforeseen or stressful events, such as flight turbulence and flight delays
  • Served beverages and food items and provided key information about offerings to passengers during flights
  • Politely greeted incoming passengers and provided direction to seat locations to facilitate boarding process
  • Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.

Lifestyle Consultant

Massage Heights
01.2013 - 07.2013
  • Help clients improve different aspects of their lives
  • Assessing clients current lifestyle choices
  • Discussing their goals and what changes they need to make
  • Providing helpful tips.

Sales Associate

Love Culture
06.2012 - 06.2013
  • Greet customers and ascertain their needs
  • Execute purchases and returns at the cash register while checking for accuracy
  • Restock and organize merchandise on the sales floor
  • Resolve customer complaints and issues in a timely and professional manner.

Sales Associate

Aldo
12.2012 - 02.2013
  • Greet customers and assist them with finding their perfect pair of shoes
  • Ensure they have a positive shopping experience
  • Handling transactions
  • Managing inventory
  • Staying up to date with latest shoe trends
  • Product knowledge.

Sales Associate

Agaci
11.2011 - 03.2012
  • Greet customers and ascertain their needs
  • Execute purchases and returns at the cash register while checking for accuracy
  • Restock and organize merchandise on the sales floor
  • Resolve customer complaints and issues in a timely and professional manner.

Education

Esthetician License -

American Institute of Beauty
St Petersburg, FL
06.2023

High School Diploma -

Sandra Day O'Connor High School
Helotes, TX
06.2012

Skills

  • Cash handling accuracy
  • Inventory control procedures
  • Listening skills
  • Superb time management
  • Customer- and service-oriented
  • Outgoing personality
  • Sales expertise
  • Client account management
  • Team player mentality
  • Energetic self-starter

Languages

Spanish
Native or Bilingual

Timeline

Esthetician

Self Employed Services
06.2023 - Current

Flight Attendant

American Airlines
06.2014 - 12.2022

Lifestyle Consultant

Massage Heights
01.2013 - 07.2013

Sales Associate

Aldo
12.2012 - 02.2013

Sales Associate

Love Culture
06.2012 - 06.2013

Sales Associate

Agaci
11.2011 - 03.2012

Esthetician License -

American Institute of Beauty

High School Diploma -

Sandra Day O'Connor High School

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NATALIE CRUZ