Natalie Dixon
Summary
Highly motivated and experienced Small Business Owner passionate about entrepreneurship and building successful, sustainable businesses. Demonstrated experience working with customers, launching new products and achieving growth objectives. Adept at identifying and capitalizing on opportunities, creating strategic partnerships and driving sustainable growth.
Overview
14
14
years of professional experience
Work History
Small Business Owner
CNC Investments Formerly Highlands Sign Co.
04.2018 - Current
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Demonstrated product presentations to prospective customers to showcase features, benefits and value.
- Interacted well with customers to build connections and nurture relationships.
Small Business Owner
Just Fish'n
06.2010 - 04.2018
- Increased revenue by implementing effective marketing strategies and establishing strong customer relationships.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Achieved consistent growth with careful planning and execution of business development initiatives.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
- Participated actively in local community events or organizations as a way to give back while expanding brand visibility and credibility.
- Promoted business via social media to generate leads and maximize brand identity.
- Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Researched trends and current innovations to determine competition and develop competitive pricing points.
- Participated in business events, conferences and trade shows to promote products and network with business owners and prospective clients.
- Demonstrated product presentations to prospective customers to showcase features, benefits and value.
- Interacted well with customers to build connections and nurture relationships.
- Managed purchasing, sales, marketing and customer account operations efficiently.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
Education
Associate of Applied Science - Business Management
Virginia Highlands Community College
Abingdon, VA12.1995
Skills
- New Business Launch
- Planning and Execution
- Budget Management
- Business Management and Development
- Cost Control and Analysis
- Small Business Operations
- Vendor Relations
- Time Management
- Creative Problem Solving
- Customer Service
- Market Research
Timeline
Small Business Owner
CNC Investments Formerly Highlands Sign Co.
04.2018 - Current
Small Business Owner
Just Fish'n
06.2010 - 04.2018
Associate of Applied Science - Business Management
Virginia Highlands Community College
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