Natalie Dixon
Boyertown,PA
Summary
Certified Medical Assistant with relevant experience in fast-paced healthcare settings. Strong background in patient care, medical terminology, and electronic health record systems. Showcased ability to manage multiple tasks simultaneously and adapt to changing environments or demands. Success noted in improving clinic workflow efficiency and contributing positively to team-focused environments.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Medical Assistant
Axia Women's Health
Pottstown, PA
11.2012 - Current
- Administered injections, medications and treatments as directed by the physician.
- Educated patients about medications, procedures and physician's instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Provided assistance to medical staff in performing minor surgical procedures.
- Identified needs of customers promptly and efficiently.
- Worked effectively in team environments to make the workplace more productive.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Prepared treatment rooms for patient examinations.
- Scheduled appointments for patients via phone and in person.
- Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
- Conducted routine laboratory tests and sample analyses to monitor diseases.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Reproductive Center Assistant
Planned Parenthood
Pottstown, PA
12.2008 - 11.2012
- Organized charts, documents and supplies to maintain team productivity.
- Registered new patients into practice management software program accurately entering demographic information.
- Responded to patient callbacks and phone-in prescription refill requests.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
- Answered phones, scheduled appointments, greeted patients and ordered supplies.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Incorporated outside records into charts and EHR.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Measured vital signs and took medical histories to prepare patients for examination.
- Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.
- Kept facility stocked with necessary supplies, equipment and instruments.
Education
Dipolma - Medical Assistant
Antonelli's Medical And Professional Institute
Pottstown, PA11-2008
Associate of Science - Nursing
Delaware County Community College
Media, PASkills
- Patient-focused care
- Medical office administration
- Check-in coordination
- Phlebotomy
- Intake control
- Anatomy and physiology
- Medical procedures
- Compassionate caregiver
- Disease prevention education
- Maintaining confidentiality
- Healthcare software proficiency
- Medical terminology
- Valid Pennsylvania driver's license
- Reliable team player
- OB/GYN procedures
- Equipment sterilization
- Electronic medical records
Certification
- Certified Medical Assistant through American Medical Technologists.
- CPR certified.
Timeline
Medical Assistant
Axia Women's Health
11.2012 - Current
Reproductive Center Assistant
Planned Parenthood
12.2008 - 11.2012
Dipolma - Medical Assistant
Antonelli's Medical And Professional Institute
Associate of Science - Nursing
Delaware County Community College
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