NATALIE EDDINGS
Summary
Dynamic healthcare professional with a proven track record at Children's Mercy Hospital, adept in patient appointment coordination and demonstrating exceptional attention to detail. Excelled in roles requiring multitasking and patient reception management, significantly enhancing administrative efficiency. MANDT certified, with a commitment to delivering superior support to both healthcare providers and patients.
Overview
10
10
years of professional experience
Work History
Float Pool Care Assistant
Children's Mercy Hospital
10.2023 - Current
Office Coordinator
Children's Mercy Hospital
10.2022 - 10.2023
- Direct admin support for 47 providers
- Maintain and modify working spreadsheets of data daily
- Schedule all meetings for Chief and Director
- Onboard all new physicians, residents, and rotators
Charge Entry Specialist
Research Medical Center
09.2020 - 10.2022
- Assisted front desk in all daily functions including answering phones, patient check in and insurance verification
- Provided direct support to physicians
- Pre authorized all surgeries
- Resubmitted claims and appealed denied claims
- Submitted daily deposit
- Trained new employees
Front Desk Lead
Lee's Summit Physician's Group
08.2015 - 08.2020
- Answered a multi line phone system
- Greeted and checked in 150-200 patients daily
- Faxed and scanned patient documents to charts
- Created a monthly schedule for all employees
- Sorted daily mail
- Balanced daily deposit
- Provided administrative support to direct supervisor
- Onboarded all new staff
- Direct contact for all drug reps, patient conflicts and provider support
Education
AA - Hospital and Health Services Management
Heritage College
01.2011
Skills
- Patient appointment coordination
- Insurance verification and authorization
- Attention to detail
- Multitasking
- Patient reception management
- MANDT certified
Program Knowledge
- EMDs
- QGENDA
- INFOR
- Microsoft 365 Programs
- Smartsheet
- Phreesia
Timeline
Float Pool Care Assistant
Children's Mercy Hospital
10.2023 - Current
Office Coordinator
Children's Mercy Hospital
10.2022 - 10.2023
Charge Entry Specialist
Research Medical Center
09.2020 - 10.2022
Front Desk Lead
Lee's Summit Physician's Group
08.2015 - 08.2020
AA - Hospital and Health Services Management
Heritage College
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