Natalie Fuller
Hampton,USA
Overview
7
7
years of professional experience
Work History
Retail Team Lead
Panera Bread
11.2020 - 05.2026
- Handled in-person and telephone communications with more than 50 customers each day, addressing inquiries and concerns.
- Developed and implemented training programs to enhance new team members' understanding of customer service standards and operational procedures.
- Streamlined daily operations by optimizing workflow processes, improving efficiency in order fulfillment.
- Facilitated support for team members by managing various operational stations.
- Executed swift and precise transaction handling while maintaining comprehensive knowledge of menu selections.
- Managed barista station workflow, delivering accurate and timely orders while maintaining a clean and organized environment.
- Regularly inspected and organized dining area to uphold visual appeal for guests.
- Managed daily operations in the bakery to ensure optimal task prioritization and workflow management.
- Ensured customer satisfaction by delivering premium baked goods while upholding cleanliness and organization standards in the workspace.
Delivery Driver
Doordash
10.2020 - 11.2020
- Developed and maintained a personal schedule to ensure effective time management.
- Conducted thorough examination of orders at multiple stages to confirm accuracy of changes and uphold service quality.
- Facilitated positive customer experiences by addressing inquiries and effectively handling client complaints.
- Streamlined navigation of diverse routes to enhance delivery efficiency and minimize fuel consumption.
- Executed timely delivery of food orders to ensure customer satisfaction.
Camp Kugelman Art Director
Girl Scouts of Gateway Council
05.2019 - 07.2019
- Collaborated with team to develop and integrate programs that complemented existing camp activities.
- Oversaw upkeep and maintenance of designated activity area and equipment.
- Developed and managed activity plans, ensuring all initiatives remained within allocated budget.
- Assumed additional responsibilities as assigned by assistant camp director and camp director.
- Designed and enforced safety measures to ensure a secure environment for all participants.
Education
A.A. - General Studies
Gulf Coast State College
Panama City, FL05-2020
Skills
- Microsoft Word proficiency, Experienced in Adobe Photoshop, GIMP proficiency
- Effective time management
- Effective team collaboration, Effective interpersonal communication
- Artistic vision
- Cultivates optimism in challenging situations
- Quick to adjust
- Service excellence
- Financial management
- Proficient in managing multiple tasks
Timeline
Retail Team Lead
Panera Bread
11.2020 - 05.2026
Delivery Driver
Doordash
10.2020 - 11.2020
Camp Kugelman Art Director
Girl Scouts of Gateway Council
05.2019 - 07.2019
A.A. - General Studies
Gulf Coast State College