Natalie Gablein

• Increased guest retention by maintaining a welcoming and organized reception area.
• Grew relationships with families and their children
• Assisted with administrative tasks such as filing, data entry, and document preparation, supporting overall office productivity.
• Resolved customer problems and complaints.

Experienced with working with children who have Autism, Down Syndrome, and ADHD.

• Collaborated with parents to address concerns and promote student development.
• Fostered a positive learning environment, encouraging confidence in students' swimming abilities.
• Maintained CPR, First Aid, and lifeguard certifications to ensure preparedness for emergency situations during lessons.
• Provided positive reinforcement and motivation to increase student confidence and performance.
• Adapted teaching techniques to different learning styles.

• Developed strong rapport with families, leading to numerous referrals for additional babysitting opportunities.
• Adapted to various family dynamics and preferences, ensuring a seamless babysitting experience tailored to each individual household''s needs.
• Enhanced parent satisfaction by providing consistent and reliable babysitting services for date nights.

• Trained new servers on menu offerings and service protocols, fostering team cohesion.
• Handled cash register operations, accurately processing payments and managing receipts.
• Served food and beverages promptly with focused attention to customer needs.
• Worked with POS system to place orders, manage bills, and handle complimentary items.

• Collaborated with other camp counselors to design fun and enriching learning activities for campers.
• Adapted quickly to varying situations at camp while maintaining composure under pressure.
• Developed strong rapport with campers through active listening and empathetic understanding, fostering trust-based relationships.