Natalie Gelin
Summary
Handles team needs with forward-thinking strategies and strong focus on daily requirements. Superior work ethic combined with resourceful and upbeat nature. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level EKG Monitor Technician position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Shift Leader
Kilwin's Chocolates & Ice Cream
01.2022 - 08.2023
- Kept work area tidy and sanitary, promptly addressing spills, and other messes.
- Adhered to company safety policies and procedures for proper food safety and sanitation.
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Server
Texas Roadhouse
06.2021 - 01.2022
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Used communication and problem-solving skills to resolve customer complaints and promote long-term loyalty.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
Shift Leader
Taco Bell
07.2019 - 05.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Maintained clean and well-organized production areas to avoid violations or unnecessary work delays due to hazards or inefficient layouts.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
- Resolved conflicts between employees to maintain positive and productive work environments.
Secretary
AIM Insurance
06.2016 - 06.2019
- Entered data into system and updated customer contacts with information to keep records current.
- Created and updated records and files to maintain document compliance.
- Maintained electronic filing systems and categorized documents.
Education
Certification - Electrocardiograph Technology
Atlantic Technical College
Coconut Creek, FL12.2023
High School Diploma -
Coral Springs High School
Coral Springs, FL06.2019
Skills
- Issue Resolution
- Verbal Communication
- Multitasking Abilities
- Organizational Skills
- Friendly, Positive Attitude
- Documentation
- Arrhythmia Knowledge
- First Aid/CPR
Timeline
Shift Leader
Kilwin's Chocolates & Ice Cream
01.2022 - 08.2023
Server
Texas Roadhouse
06.2021 - 01.2022
Shift Leader
Taco Bell
07.2019 - 05.2021
Secretary
AIM Insurance
06.2016 - 06.2019
Certification - Electrocardiograph Technology
Atlantic Technical College
High School Diploma -
Coral Springs High School
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