NATALIE GINGERISTA
Wheeling,IL
Summary
Master’s-prepared Human Resources professional seeking an HR Assistant or HR Coordinator role, with additional interest in payroll and accounting support. Experienced in onboarding, employee relations, scheduling, HRIS systems, and administrative workflows. Recognized for strong communication skills, discretion, and the ability to effectively support HR operations in fast-paced environments.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Scheduling Coordinator
USA Vein Clinics
Northbrook, IL
11.2024 - 10.2025
- Manage high-volume scheduling in a multi-line call center environment.
- Coordinate appointments, confirmations, and rescheduling with accuracy.
- Resolve patient concerns with urgency and professionalism.
- Utilize CRM tools to maintain organized patient records.
HR / Assistant Administrative Manager
ShehreBanu Merchant, M.D.
Barrington, IL
11.2023 - 09.2024
- Interviewed and onboarded employees and supported training efforts.
- Managed scheduling and staffing needs to optimize clinic operations.
- Negotiated a supply contract resulting in cost savings.
- Used eClinicalWorks EHR for administrative and HR documentation.
HR Office Assistant
Greek American Rehabilitation Center
Wheeling, IL
03.2020 - 11.2023
- Maintained HR files, employee records, and compliance documentation.
- Conducted orientations and supported onboarding and employee relations.
- Administered employee surveys and contributed to culture improvements.
- Used Paylocity and PointClickCare systems.
Office Manager
Pozman Medical Center
Glenview, IL
05.2017 - 04.2020
- Handled payroll, billing, insurance claims, and accounting duties.
- Managed reporting, scheduling, and customer service operations.
Business Owner
European Home Care Agency
Plainfield, IL
06.2005 - 04.2017
- Managed full-cycle HR functions including interviewing, hiring, scheduling, and payroll.
- Maintained compliance, handled tax preparation, and led marketing efforts.
- Built long-term client relationships and ensured service quality.
- City of Ternopil Finance Department
Auditor & Accountant, Finance Department
City of Ternopil Finance Department
09.1997 - 04.2004
- Special Investigator in charge of white-collar crime investigations related to accounting and financial issues, including tax fraud, missing money and negligence, fraudulent financial statements, business fraud, CPA malpractice, embezzlement, and other crimes.
Education
Master’s Degree - Human Resources Management
DeVry University
Naperville, ILBachelor’s Degree - Business Management & International Economics
West Ukrainian National University
Ternopil, UkraineSkills
- Human Resources: Onboarding, Orientation, HR File Management, HRIS, Payroll Support, Employee Relations
- Technical: MS Office, Excel, PowerPoint, DocuSign, CRM Systems, Paylocity, PointClickCare, eClinicalWorks
- Administrative: Calendar Management, Document Preparation, File Organization, Customer Service
- Interpersonal: Communication, Conflict Resolution, Teamwork, Adaptability, Relationship Building
- Languages: English, Ukrainian, Russian, Polish
Certification
Graduate Certificate in Human Resources Management – DeVry University
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Polish
Limited Working
Russian
Full Professional
Timeline
Scheduling Coordinator
USA Vein Clinics
11.2024 - 10.2025
HR / Assistant Administrative Manager
ShehreBanu Merchant, M.D.
11.2023 - 09.2024
HR Office Assistant
Greek American Rehabilitation Center
03.2020 - 11.2023
Office Manager
Pozman Medical Center
05.2017 - 04.2020
Business Owner
European Home Care Agency
06.2005 - 04.2017
Auditor & Accountant, Finance Department
City of Ternopil Finance Department
09.1997 - 04.2004
Bachelor’s Degree - Business Management & International Economics
West Ukrainian National University
Master’s Degree - Human Resources Management
DeVry University