Master’s-prepared Human Resources professional seeking an HR Assistant or HR Coordinator role, with additional interest in payroll and accounting support. Experienced in onboarding, employee relations, scheduling, HRIS systems, and administrative workflows. Recognized for strong communication skills, discretion, and the ability to effectively support HR operations in fast-paced environments.
Work History
Scheduling Coordinator
11 Months
USA Vein Clinics | 2024.11 - 2025.10
Manage high-volume scheduling in a multi-line call center environment.
Coordinate appointments, confirmations, and rescheduling with accuracy.
Resolve patient concerns with urgency and professionalism.
Utilize CRM tools to maintain organized patient records.
HR / Assistant Administrative Manager
10 Months
ShehreBanu Merchant, M.D. | 2023.11 - 2024.09
Interviewed and onboarded employees and supported training efforts.
Managed scheduling and staffing needs to optimize clinic operations.
Negotiated a supply contract resulting in cost savings.
Used eClinicalWorks EHR for administrative and HR documentation.
HR Office Assistant
3 Years 8 Months
Greek American Rehabilitation Center | 2020.03 - 2023.11
Maintained HR files, employee records, and compliance documentation.
Conducted orientations and supported onboarding and employee relations.
Administered employee surveys and contributed to culture improvements.
Used Paylocity and PointClickCare systems.
Office Manager
2 Years 11 Months
Pozman Medical Center | 2017.05 - 2020.04
Handled payroll, billing, insurance claims, and accounting duties.
Managed reporting, scheduling, and customer service operations.
Business Owner
11 Years 10 Months
European Home Care Agency | 2005.06 - 2017.04
Managed full-cycle HR functions including interviewing, hiring, scheduling, and payroll.
Maintained compliance, handled tax preparation, and led marketing efforts.
Built long-term client relationships and ensured service quality.
City of Ternopil Finance Department
Auditor & Accountant, Finance Department
6 Years 7 Months
City of Ternopil Finance Department | 1997.09 - 2004.04
Special Investigator in charge of white-collar crime investigations related to accounting and financial issues, including tax fraud, missing money and negligence, fraudulent financial statements, business fraud, CPA malpractice, embezzlement, and other crimes.
Education
Master’s Degree - Human Resources Management
DeVry University | Naperville, IL
GPA: 3.95
Bachelor’s Degree - Business Management & International Economics
West Ukrainian National University | Ternopil, Ukraine
GPA: 3.75
Skills
Human Resources: Onboarding
Orientation
HR File Management
HRIS
Payroll Support
Employee Relations
Technical: MS Office
Excel
PowerPoint
DocuSign
CRM Systems
Paylocity
PointClickCare
eClinicalWorks
Administrative: Calendar Management
Document Preparation
File Organization
Customer Service
Interpersonal: Communication
Conflict Resolution
Teamwork
Adaptability
Relationship Building
Languages: English
Ukrainian
Russian
Polish
Certification
Graduate Certificate in Human Resources Management – DeVry University
Languages
English
Professional Working
Ukrainian
Native or Bilingual
Polish
Limited Working
Russian
Full Professional
Timeline
Scheduling Coordinator
USA Vein Clinics
2024.11 - 2025.10Read More
HR / Assistant Administrative Manager
ShehreBanu Merchant, M.D.
2023.11 - 2024.09Read More
HR Office Assistant
Greek American Rehabilitation Center
2020.03 - 2023.11Read More
Office Manager
Pozman Medical Center
2017.05 - 2020.04Read More
Business Owner
European Home Care Agency
2005.06 - 2017.04Read More
Auditor & Accountant, Finance Department
City of Ternopil Finance Department
1997.09 - 2004.04Read More
West Ukrainian National University
Bachelor’s Degree from Business Management & International Economics