Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Hood

Summary

Seeking opportunities in the criminal justice field, specifically in fraud investigation, analysis, or social work. My passion for making a positive impact, coupled with a detail-oriented and analytical approach, positions me as a valuable candidate for roles requiring a strong blend of academic excellence, leadership, and practical experience.

Overview

4
4
years of professional experience

Work History

Store Manager

Uniqlo Usa
06.2022 - 10.2023
  • Increased store profitability by implementing cost-saving measures and efficient inventory management strategies.
  • Improved customer satisfaction through staff training in customer service and product knowledge.
  • Maximized sales by creating innovative visual merchandising displays and store layouts.
  • Oversaw loss prevention efforts, minimizing shrinkage by implementing effective security measures and training staff on proper procedures.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.

Snack Bar Attendant

Duck Woods Country Club
05.2021 - 09.2021
  • Collaborated with management to develop strategies for attracting new customers while retaining existing clientele.
  • Provided support during special events, ensuring seamless execution of catering services as needed.
  • Maintained high standards of customer service in high-volume, fast-paced operations.

Associate

Panera Bread
06.2019 - 03.2020
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Managed high call volume with exceptional time management skills, minimizing wait times for customers.
  • Trained new associates in company policies and procedures, fostering a supportive work environment.
  • Proactively sought opportunities for personal growth within the role through continuous learning initiatives.

Education

Bachelor of Arts - Criminology, Minor: Forensic Psychology

George Mason University
Fairfax, VA
2023

High School Diploma -

Annapolis High School
Annapolis, MD
2020

Skills

  • Leadership
  • Adaptability
  • Critical Thinking
  • Technical Skills
  • Interpersonal Skills
  • Proficiency in Microsoft Office and Excel

Timeline

Store Manager

Uniqlo Usa
06.2022 - 10.2023

Snack Bar Attendant

Duck Woods Country Club
05.2021 - 09.2021

Associate

Panera Bread
06.2019 - 03.2020

Bachelor of Arts - Criminology, Minor: Forensic Psychology

George Mason University

High School Diploma -

Annapolis High School

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Natalie Hood