Natalie Hood

• Motivated and mentored a group of 15 technicians, 4 service advisors, and support staff at the busiest Toyota store in the Portland area. Managed a shop of 10 bays to consistently hit all given goals. Recruited new talent and oversaw further education for employees.

• I traveled the lower 48 states for two years. Many experiences that have enhanced and strengthened my adaptability and resilience! Coursework in Finance, Bachelors to be attained December 2026.

• Top performing Honda certified service advisor at the busiest store In Denver, Co consistently hitting both sales and customer service goals.

• Spent three years as a Warranty Administrator and Customer Relations Manager. Moved into an Assistant Service Manager position for the next four years. Consistently met and exceeded all goals and metrics set.

Lead Paralegal for 4 workers compensation and disability attorneys.