Natalie Keefe

• Supervised daily operations ensuring adherence to safety standards and company policies.
• Trained and mentored team members on product knowledge and customer service best practices.
• Managed inventory levels, optimizing stock replenishment processes to reduce shortages.
• Implemented efficient scheduling strategies, increasing staff productivity and service quality.
• Managed money in registers and safe.
• Conducted regular performance evaluations, providing constructive feedback to enhance employee development.
• Accomplished multiple tasks within established timeframes.
• Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
• Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
• Maximized performance by monitoring daily activities and mentoring team members.
• Recruited, interviewed and hired employees

Processed ticket sales for ski area

sold and printed out ski passes

stocked ticket stock,maps,stickers

helped direct customers with direction and complaints

salted when needed

• Resolved customer inquiries and complaints, fostering positive relationships and loyalty.
• Boosted customer satisfaction by providing exceptional service and addressing inquiries promptly.
• Developed strong relationships with customers, resulting in repeat business and increased sales.
• Performed cash, card, and check transactions to complete customer purchases.
• Managed the fleet, keeping vehicles up to date with service, making sure mileage and vehicle checks are done daily, gas slips were filed
• Managed delivery crew, making sure deliveries get out in a timely manner.
• Made hydraulic hoses, made paint and serviced customers that needed welding gas
• checked in freight, processed returns
• processed labor claims on parts when needed for customers
• Took care of customers' payment for their accounts.
• delivered parts myself when needed

• Safely operated delivery vehicles to transport automotive parts efficiently.
• Conducted routine vehicle inspections to ensure compliance with safety regulations.
• Maintained accurate records of deliveries and inventory status for effective tracking.
• stocked shelves,put away freight, checked in freight,
• routine inventory counts
• customer service and cash handling

• Managed front desk operations, ensuring smooth guest check-in and check-out processes.
• Assisted guests with inquiries, providing exceptional customer service and support.
• Coordinated reservations and maintained accurate booking records using property management system.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Handled cash transactions and maintained sales and payments records accurately.
• worked at the store inside campground

• Oversaw daily operations, ensuring consistent quality and service standards.
• Trained and mentored staff on best practices for customer service and food preparation.
• Implemented inventory management procedures, reducing waste and improving stock accuracy.
• worked cash register and cash drops
• made dough,sliced meets and veggies for prep
• cleaned and filtered frying, cooking equipment

• Utilized commercial cleaning equipment to perform deep cleaning tasks efficiently.
• Maintained cleanliness and organization of guest rooms, ensuring high standards of hygiene.
• Trained new staff on cleaning protocols and safety procedures, enhancing team performance.
• Implemented inventory management system for housekeeping supplies, reducing waste.
• wash, dried, folded linens