Natalie Klusty
Progressive Casualty Insurance Company
Mentor,USA
10
years of professional experience
IT Strategic Sourcing professional with 8+ years of progressive experience leading complex technology procurement initiatives, supplier negotiations, contract management, and strategic vendor relationships. Proven success managing multimillion-dollar software and technology investments, driving cost savings, negotiating favorable commercial terms, and delivering sourcing strategies that align business objectives with enterprise technology roadmaps. Trusted advisor to business and IT leaders with expertise in contract negotiations, stakeholder management, supplier optimization, financial analysis, and process improvement.
Work History
IT Strategic Sourcing Analyst Senior
4 Years- Lead strategic sourcing and supplier management activities supporting enterprise software, cybersecurity, cloud, infrastructure, identity management, and technology services initiatives across Progressive's IT organization.
- Manage multiple high-value sourcing engagements concurrently while partnering with senior business leaders, technical SMEs, Legal, Information Security, Finance, Risk, and vendor management teams to achieve optimal business outcomes.
- Develop sourcing strategies, negotiate commercial and contractual terms, and provide recommendations that balance cost optimization, risk mitigation, operational needs, and enterprise technology priorities.
- Negotiated technology purchases and renewals that delivered more than $2M in documented savings and cost avoidance in 2025.
- Created and presented executive deal reviews supporting approval of technology investments and renewals totaling more than $22M, providing financial, contractual, and strategic recommendations to leadership.
- Led the strategic consolidation of Ping Identity agreements, simplifying vendor management, improving commercial alignment, increasing purchasing leverage, and supporting enterprise identity management objectives.
- Supported Progressive's CyberArk modernization and migration initiative through contract strategy development, supplier negotiations, licensing optimization, and stakeholder coordination aligned to cybersecurity program goals.
- Serve as a trusted advisor to business partners by translating complex technical, financial, and contractual considerations into clear sourcing recommendations and actionable solutions.
- Facilitate stakeholder meetings, supplier engagements, and sourcing reviews while guiding contracts through procurement, financial, and approval processes.
- Drive continuous improvement initiatives utilizing LEAN methodologies to streamline sourcing processes, improve communication, and enhance operational efficiency.
Project Manager
11 Months- Led end-to-end project delivery activities to ensure customer expectations, contractual requirements, and service-level commitments were achieved.
- Negotiated labor rates and managed supplier relationships to support financial objectives and program success.
- Coordinated project stakeholders and contractors to ensure successful execution, issue resolution, and on-time completion.
- Oversaw purchase order reconciliation, invoice accuracy, and financial tracking to support operational and contractual compliance.
Data Analyst
2 Years 2 Months- Delivered data-driven insights and strategic recommendations supporting nationwide marketing initiatives and business planning efforts.
- Facilitated business reviews and performance reporting that enabled informed decision-making and continuous improvement.
- Collaborated with internal and external stakeholders to implement technology solutions and process improvements aligned with business objectives.
- Monitored service performance and contractual commitments to ensure compliance with service levels and operational expectations.
Account Manager
1 Year 1 Month- Negotiated Statements of Work, pricing structures, service-level agreements, and contractual terms supporting client engagements.
- Managed spend forecasting and financial tracking activities to support operational planning and budget management.
- Served as the primary liaison between clients and internal stakeholders, ensuring business requirements and expectations were effectively delivered.
Account Executive
1 Year 9 Months- Developed performance reporting and business analyses used to measure key performance indicators and support strategic planning.
- Served as a liaison between clients and internal business teams to execute strategic initiatives and drive business results.
- Facilitated quarterly business reviews, developed action plans, and implemented process improvements that enhanced operational performance.
Education
Bachelor of Science - Marketing
Skills
IT strategic sourcing
Sourcing strategy development
Business case development
Cost savings & cost avoidance
Strategic procurement
Contract negotiation
Supplier relationship management
IT vendor management
Contract lifecycle management
Stakeholder Management
Executive Presentations
Cross-Functional Leadership
Project Management
Timeline
IT Strategic Sourcing Analyst Senior
Progressive Casualty Insurance Company
08.2022 - CurrentRead More
Project Manager
Stratus Unlimited
09.2021 - 08.2022Read More
Data Analyst
BrandMuscle Inc.
07.2019 - 09.2021Read More
Account Manager
BrandMuscle Inc.
06.2018 - 07.2019Read More
Account Executive
InfoCision Management Corporation
09.2016 - 06.2018Read More
John Carroll University | Boler School of Business
Bachelor of Science from Marketing
Read More