Natalie Larson
Troy,AL
Summary
Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail, and collecting messages to facilitate office communication. Positive and upbeat with strong relationship-building abilities. Experience delivering customer service and administrative excellence, including clerical support and public interaction. Excels in calendar management, scheduling, data entry and database administration.
Overview
7
7
years of professional experience
Work History
Team Lead
Walmart
07.2022 - Current
- Ensure customer satisfaction by greeting and answering their questions.
- Supervise and motivate a team of 15-20 associates to achieve high performance and productivity.
- Prioritize tasks, execute processes, and deliver results toward common store goals within my area.
Associate
Ross Stores
10.2021 - 07.2022
- Provided exceptional customer service by assisting shoppers with inquiries and ensuring a positive shopping experience.
- Maintained store organization and cleanliness, including restocking shelves and organizing merchandise.
- Operated the cash register accurately, handling transactions and processing returns efficiently.
Receptionist
Complete Kitchens & Design
05.2020 - 08.2020
- Greeted and welcomed visitors, ensuring a positive first impression and providing excellent customer service.
- Managed incoming calls, directing them to appropriate offices and taking messages as needed.
- Scheduled appointments and coordinated meetings, maintaining an organized calendar.
- Handled administrative tasks, including filing, data entry, and maintaining office supplies.
Hostess
Fish River Grill
04.2018 - 05.2020
- Greeted and welcomed guests upon arrival, ensuring a warm and friendly atmosphere.
- Managed the waitlist and seating arrangements, optimizing table turnover and minimizing wait times.
- Maintained a clean and organized cash register area, ensuring compliance with health and safety standards.
Education
High School Diploma -
Gulf Shores High School
Gulf Shores, AL05.2020
Skills
- Coaching and Mentoring
- Schedule Management
- Operations Management
- Customer Service
- Time Management
- Attention to Detail
- Computer Skills
- Organization skills
- Telephone skills
- Data Entry
- Verbal and written communication
- Customer/Client relations
Timeline
Team Lead
Walmart
07.2022 - Current
Associate
Ross Stores
10.2021 - 07.2022
Receptionist
Complete Kitchens & Design
05.2020 - 08.2020
Hostess
Fish River Grill
04.2018 - 05.2020
High School Diploma -
Gulf Shores High School
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