Natalie Leugers
Hamilton,OH
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction, and promote long-term loyalty.
Overview
3
3
years of professional experience
Work History
Server
Gina's Italian Tavern
Hamilton, OH
01.2024 - Current
- Greeted guests and provided menus.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Accurately recorded orders on cash register and point-of-sale system.
Cashier and Trainer
Raising Cane's Restaurants
Hamilton, OH
06.2021 - 01.2024
- Issued receipts, refunds, credits or change due to customers.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Assisted customers over the phone regarding store operations, product information and order placement.
- Ensured compliance with all safety regulations within the store environment.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Answered customer questions and provided store information.
- Accepted cash and credit card payments, issued receipts and provided change.
Education
Bachelor of Science - Nursing
Xavier University
Cincinnati, OH05-2027
Hamilton High School
Hamilton, OH05-2023
Skills
- Order Management
- Guest Engagement
- Food Delivery
- Safe Food Handling
- Strong Work Ethic
- Order Accuracy
- High-volume dining
- Supply Restocking
Timeline
Server
Gina's Italian Tavern
01.2024 - Current
Cashier and Trainer
Raising Cane's Restaurants
06.2021 - 01.2024
Bachelor of Science - Nursing
Xavier University
Hamilton High School
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