Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Lopez

Lubbock,TX

Summary

Dependable server successful providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.

Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Dedicated Kennel Assistant with ample experience in providing care to animals. Demonstrated skill in monitoring behaviors, keeping areas clean and updating daily documentation. Clear and open communicator with good observational and multitasking skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Server

Texas Roadhouse
05.2022 - 08.2023
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Cultivated warm relationships with regular customers.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.

Kennel Assistant

Blue Sky Kennels
10.2021 - 05.2022
  • Kept cages, kennels, play yards, and grooming areas neat and clean.
  • Completed daily cleaning of kennels, cages and public areas to provide sterile environment.
  • Mixed and administered special food formulas to individual animals based on unique dietary needs.
  • Monitored kennels for toy safety and removed choking hazards.
  • Stocked kennel and cleaning supplies to maintain proper inventory for daily performance.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.

Host

Litas La Mexicana
04.2019 - 08.2021
  • Answered customer questions about hours, seating, and menu information.
  • Supported servers, food runners, and bussers with keeping dining area ready for every guest.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Monitored seating area and checked restrooms regularly to keep spotless.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
  • Assisted managers with quickly resolving service- and food-related issues.

Education

Bachelor of Science - Animal Science

Texas Tech University
Lubbock, TX
05.2024

High School Diploma -

Plano Senior High School
Plano, TX
06.2020

Skills

  • Effective Communication
  • Social Perceptiveness
  • Animal Restraining
  • Customer Preferences
  • Conflict and Complaint Resolution

Certification

TABC , Food Handlers

Timeline

Server

Texas Roadhouse
05.2022 - 08.2023

Kennel Assistant

Blue Sky Kennels
10.2021 - 05.2022

Host

Litas La Mexicana
04.2019 - 08.2021

Bachelor of Science - Animal Science

Texas Tech University

High School Diploma -

Plano Senior High School

Similar Profiles

CREATE PROFILE
Natalie Lopez