Natalie Lopez
Los Angeles,CA
Summary
Proficient and organized receptionist known for exceptional customer service and multi-tasking abilities. Experienced in managing calendars, coordinating appointments, and supporting office functions. Prepared to leverage administrative skills to enhance client satisfaction and streamline operations.
Overview
6
6
years of professional experience
Work History
Executive Receptionist
Dot818
Glendale, California
02.2026 - Current
- Supported front desk operations by welcoming visitors, answering questions, and directing guests to correct staff.
- Handled incoming phone calls, recorded messages, and routed calls to proper departments or personnel.
- Updated daily calendars, scheduled client appointments, and organized office events.
- Monitored supply levels and ordered equipment and materials to keep inventory stocked.
Lead Volunteer
American Cinematheque
Los Angeles, California
01.2025 - Current
- Coordinated film screenings and events for diverse audiences.
- Facilitated communication between staff and volunteers during events.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Barista
Starbucks
Los Angeles, California
03.2021 - 02.2026
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Provided excellent customer service by responding to inquiries quickly and professionally.
- Managed cash transactions accurately and efficiently using point-of-sale systems.
- Studied and memorized recipes for specialty coffee beverages to ensure consistency in preparation. for specialty coffee beverages and seasonal offerings.
Media Relations Coordinator
CSUN Daily Sundial
Los Angeles, California
08.2020 - 12.2022
- Coordinated media campaigns across multiple platforms to enhance brand visibility.
- Conducted market research studies on current trends in advertising techniques.
- Provided administrative support to the executive team, including scheduling meetings and managing calendars.
- Researched current events and trends to ensure accurate reporting.
Education
Bachelor of Arts - Journalism
California State University, Northridge
Northridge, CA12-2022
Skills
- Customer and client relations
- Multi-line phone management
- Front desk operations
- Bilingual
- Microsoft Software Proficiency
- Data entry
- Travel coordination
- Office administration
Timeline
Executive Receptionist
Dot818
02.2026 - Current
Lead Volunteer
American Cinematheque
01.2025 - Current
Barista
Starbucks
03.2021 - 02.2026
Media Relations Coordinator
CSUN Daily Sundial
08.2020 - 12.2022
Bachelor of Arts - Journalism
California State University, Northridge