Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Natalie Madrigal

Lufkin,Texas

Summary

With strong written and verbal communication skills, proficiency in recordkeeping and writing, and a recognized strong work ethic, I bring valuable assets to any team. I excel at collaborating effectively with others and have a proven track record of instilling customer service and sales best practices in new associates through comprehensive training and mentoring. In addition to my expertise in sales and customer service, my problem-solving skills are also a notable strength that sets me apart as a motivated retail professional.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Front Desk Receptionist

Boys and Girls Club
09.2024 - Current
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
  • Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
  • Scheduled, coordinated and confirmed appointments and meetings.
  • Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.

Sales Associate

James Avery Artisan Jewelry
05.2021 - Current
  • Took incoming phone calls and answered them with information about products, services, store hours, policies, and promotions
  • Customers received merchandise recommendations based on their needs and preferences
  • Helped team members master sales techniques so they could consistently exceed their goals
  • Set up new merchandise with attractive displays and signage to encourage customer sales and move overstock items
  • Provided product and service information to customers

Office Worker

Ivan Smith Furniture
06.2022 - 12.2022
  • Incoming communications, such as phone calls, emails, and letters, were promptly received and forwarded to appropriate staff
  • Provide customers with prompt delivery and pickup dates
  • Organized physical files and digitized records so that authorized team members could update and retrieve them quickly
  • Did financing applications

Education

High School -

Lufkin High School
Lufkin, TX
05.2020

Skills

  • Sales
  • Microsoft Office
  • Product ordering
  • Customer service
  • Communications
  • Data entry
  • File/records maintenance
  • Positive learning process

Certification

2020 District Champion

Timeline

Front Desk Receptionist

Boys and Girls Club
09.2024 - Current

Office Worker

Ivan Smith Furniture
06.2022 - 12.2022

Sales Associate

James Avery Artisan Jewelry
05.2021 - Current

High School -

Lufkin High School

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Natalie Madrigal