Natalie Madrigal
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings.
Overview
5
5
years of professional experience
Work History
Cashier
The spud too
Lufkin
09.2025 - 02.2026
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Processed customer transactions accurately and efficiently using point-of-sale systems.
- Accepted cash and credit card payments, issued receipts and provided change.
- Collected payments and provided accurate change.
- Assisted customers with inquiries and provided product recommendations when needed.
- Resolved customer complaints promptly to ensure satisfaction during their shopping experience.
- Maintained a clean and organized checkout area to enhance the shopping experience.
- Stocked shelves with merchandise to ensure product availability for customers.
Sales Associate
James Avery Jewelry
Lufkin
04.2021 - 02.2026
- Greeted customers and provided exceptional customer service.
- Assisted customers in selecting jewelry pieces and understanding product features.
- Helped customers find specific products, answered questions, and offered product advice.
- Maintained organized displays to enhance product visibility and customer engagement.
- Processed transactions accurately using point-of-sale systems and cash handling procedures.
- Answered incoming telephone calls to provide store, products and services information.
Front Desk Receptionist
Boys and Girls Club
Lufkin
11.2024 - 05.2025
- Managed phone calls, directing inquiries to appropriate staff or departments.
- Scheduled appointments and events, coordinating with staff for availability.
- Maintained organized front desk area, ensuring materials were readily available.
- Processed member registrations and payments accurately and efficiently.
- Handled incoming mail and packages, distributing them to the correct recipients.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
Education
Lufkin High School
Lufkin, TexasSkills
- Cash handling
- Time management
- Team collaboration
- Point-of-sale operation
- Inventory management
- Transaction processing
- Point of sale
Timeline
Cashier
The spud too
09.2025 - 02.2026
Front Desk Receptionist
Boys and Girls Club
11.2024 - 05.2025
Sales Associate
James Avery Jewelry
04.2021 - 02.2026
Lufkin High School