Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Timeline
Generic

Natalie Medrano

Summary

Detail-oriented professional with strong customer service skills. Experienced in problem-solving, team collaboration, and effective communication. Committed to delivering exceptional service and enhancing customer satisfaction.

Overview

4
4
years of professional experience

Work History

Sales Associate

Kohls Department Store
Riverside
07.2023 - Current
  • Assisted customers with product selection and inquiries on sales floor.
  • Maintained clean and organized merchandise displays throughout the store.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Answered incoming telephone calls to provide store, products and services information.
  • Greeted customers and provided exceptional customer service.
  • Collaborated with team members to achieve daily sales goals.
  • Handled customer complaints and resolved issues effectively.
  • Participated in inventory management and restocking of shelves.
  • Educated customers on promotions and new product offerings.
  • Supported training of new associates in store procedures and policies.
  • Helped customers find specific products, answered questions, and offered product advice.

Side Rider

Leaps And Bounds Therapy Services
Riverside
06.2023 - 01.2024
  • Assisted with therapeutic riding sessions for children with various needs.
  • Maintained safe and clean riding environment for all participants and horses.
  • Monitored participant progress during sessions, providing feedback to therapists.
  • Prepared horses for rides, including grooming and saddling before each session.
  • Ensured proper equipment usage and conducted routine safety checks on gear.
  • Communicated effectively with families regarding participant experiences and progress.

Cashier

Castle Park Amusement Park
Riverside
03.2022 - 10.2022
  • Prepared and served food items following health and safety standards.
  • Maintained cleanliness of dining area and food preparation stations.
  • Operated kitchen equipment safely to prepare meals efficiently.
  • Stocked supplies and ingredients in accordance with inventory protocols.
  • Followed proper sanitation procedures to maintain a safe environment.

Education

Associate of Arts - Psychology

Riverside City College
Riverside, CA
06-2025

Skills

  • Customer service
  • Team collaboration
  • Effective communication
  • Problem resolution
  • Leadership qualities
  • Patience and empathy

Affiliations

  • I am currently a transfer student at UCI as a full time student while I also work part time. Back home I did host a journaling club which I really enjoyed but I am now excited to explore different types of communities at UCI and what they have to offer.

Accomplishments

  • Received employee of the month twice during my two years working at kohls

Timeline

Sales Associate

Kohls Department Store
07.2023 - Current

Side Rider

Leaps And Bounds Therapy Services
06.2023 - 01.2024

Cashier

Castle Park Amusement Park
03.2022 - 10.2022

Associate of Arts - Psychology

Riverside City College

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