Dynamic professional with extensive experience in staff supervision and team leadership within fast-paced environments. Expertise in training new staff, effective communication, and optimizing operations to enhance guest experiences and drive revenue growth.
Overview
5
5
years of professional experience
3
3
Certifications
Work History
Assistant Manager
Tewksbury inn
Oldwick
11.2021 - Current
Oversaw guest check-in and check-out processes, ensuring seamless experiences for guests.
Progressed from hostess to assistant manager through training in food running, bussing, and serving.
Greeted and seated guests promptly in a fast-paced dining environment.
Managed reservation systems to enhance seating efficiency and improve guest flow.
Trained new hosts on best practices, fostering strong guest engagement and service standards.
Beach Badge Checker Supervisor
Long Beach Township Beach Patrol
Long Beach Township
06.2021 - Current
Supervised 20 teenagers, coordinating schedules and managing payroll to ensure operational efficiency.
Addressed inquiries and complaints regarding beach access policies to enhance visitor satisfaction.
Notified relevant personnel about violations or suspicious activities observed on-site.
Maintained accurate daily transaction records to support data integrity and financial accountability.
Recorded data on tickets sold and revenue generated for performance analysis.