Natalie Meier
Las Vegas,NV
Summary
Dedicated professional with a proven track record at Albertson's Grocery Store, excelling in customer satisfaction and bakery equipment proficiency. Leveraged strong team collaboration and food preparation skills to enhance product quality and sales. Achieved notable repeat business through exceptional service and cleanliness standards, showcasing a blend of hard and soft skills critical for success.
Overview
3
3
years of professional experience
Work History
Bakery Clerk
Albertsons Grocery Store
07.2022 - 12.2023
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Developed strong rapport with customers and created positive impression of business. Promoted repeat business.
- Maintained tidy and organized work area to comply with cleanliness standards.
Bakery Associate
Kroger's Grocery
07.2021 - 06.2022
- Packaged customer purchases with care and strong organizational skills to facilitate easy carrying and prevent product shifting.
- Wrapped, boxed and weighed bakery department products.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Offered immediate assistance and product selection advice to guests, documented orders, and conveyed special requests to baker and assistants.
- Assisted in creating unique and visually appealing displays for special occasions and seasonal promotions.
- Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
- Prepared pastry and dessert items in accordance with standards of quality, quantity control, taste, and presentation.
- Monitored display inventory by replacing stock of sold and out-dated items.
- Maintained tidy and organized work area to comply with cleanliness standards.
Guest Experience Team Member
IKEDA'S
01.2021 - 07.2021
- Provided excellent customer care by providing prompt service with product selection and preparation.
- Ensured compliance with safety and sanitary regulations across all aspects of the property, maintaining a secure environment for both guests and staff members alike.
- Maintained accurate records of guest preferences, ensuring personalized experiences.
- Provided knowledgeable recommendations for local attractions.
- Enhanced guest satisfaction by addressing and resolving customer inquiries and concerns promptly.
- Handled financial transactions accurately, processing payments and refunds as needed.
- Increased repeat business by providing exceptional service and creating a welcoming atmosphere.
- Assisted with training new staff members, sharing knowledge of company policies and procedures.
Education
GED -
Arbor View / Desert Rose
06-2020
Skills
- Unwavering Customer service with high customer satisfaction
- Workplace safety
- Punctual and reliable / Flexible Schedule
- Food preparation
- Cake decorating
- Accurate order fulfillment
- Bakery equipment knowledge
- Food handling safety
- Cleanliness standards
- Stocking and shelving
- Customer inquiries
- Phone etiquette
- Team collaboration
- Work prioritization
Timeline
Bakery Clerk
Albertsons Grocery Store
07.2022 - 12.2023
Bakery Associate
Kroger's Grocery
07.2021 - 06.2022
Guest Experience Team Member
IKEDA'S
01.2021 - 07.2021
GED -
Arbor View / Desert Rose
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