Jonathan Avalos
Trenton,NJ
Summary
Looking for new opportunity after being in the eye glass industry 7+ years. Perusing to work in the airline industry as a flight-attendant to create new experiences in the next chapter of my life. Aiming to create space to connect with more people of different backgrounds and provide great flight experiences for customers.
Overview
10
10
years of professional experience
Work History
Crew Member
Dunkin' Donuts
05.2014 - 06.2016
- Worked front counter, drive-thru and other areas.
- Prepared products following restaurant, health, and safety standards and procedures.
- Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
Sales Associate
LensCrafters
06.2016 - 08.2021
- Used in-store system to locate inventory and place special orders for customers.
- Maintained up-to-date knowledge of store sales, payment policies and security standards.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Engaged with customers to effectively build rapport and lasting relationships.
Assistant Manager
America's Best Contacts And Glasses
09.2021 - Current
- Managed senior-level personnel working in marketing and sales capacities.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.
Education
High School Diploma -
Trenton Central High School
06.2016
Associate of Science - Ophthalmic Science
Camden County Community College
Blackwood04.2020
Skills
- Staff Management
- Calm Under Pressure
- Communication Skills
- Bilingual (English & Spanish)
Timeline
Assistant Manager
America's Best Contacts And Glasses
09.2021 - Current
Sales Associate
LensCrafters
06.2016 - 08.2021
Crew Member
Dunkin' Donuts
05.2014 - 06.2016
High School Diploma -
Trenton Central High School
Associate of Science - Ophthalmic Science
Camden County Community College