Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Natalie Morales

Los Angeles,CA

Summary

Driven professional with a proven track record in customer needs assessment and exceptional customer service, honed across roles from Sales Associate at Ebony Wig And Beauty to Assistant Photographer at 2 Nice Entertainment. Excelled in upselling and payment processing, enhancing sales development and customer satisfaction. Skilled in both verbal and written communication, consistently achieving positive outcomes in high-stress situations. Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Reliable and upbeat sales associate successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and cleaning. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic. Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.

Overview

4
4
years of professional experience

Work History

Sales Associate

Ebony Wig And Beauty
08.2024 - Current
  • Solved customer challenges by offering relevant products and services.
  • Engaged with customers to build rapport and loyalty.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Managed efficient cash register operations.

Babysitter

Crystal Stairs
07.2024 - Current
  • Organized and cleaned home after activities by picking up toys and straightening up play room.
  • Communicated positively with children and guardians.
  • Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
  • Taught children to organize toys, wash hands, and share by leading by example.
  • Prepared healthy, age-appropriate snacks and meals.
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Reassured children when upset providing emotional support and stability.
  • Supervised children engaged in physical activity, learning and social skills with peers.
  • Helped children complete homework assignments and school projects.
  • Taught children basic life skills, manners and personal hygiene.
  • Organized activities that enhanced children's physical, emotional and social well-being.

Assistant Photographer

2 Nice Entertainment
02.2021 - Current
  • Planned and prepared for on-location and studio shoots.
  • Edited, toned, captioned, and uploaded photographs for publication.
  • Kept photography equipment available, clean, and working.
  • Carried equipment from one shooting location to next.
  • Managed clerical duties such as answering phones, setting up appointments and filing invoices and licenses.
  • Assisted clients in selecting poses, wardrobe and backgrounds to photograph different looks, concepts and locations.
  • Trained new photographers in use of camera equipment and editing software.
  • Collaborated with photographer and art director to assist with daily tasks.

Education

High School Diploma -

View Park Preparatory Accelerated High School
Los Angeles, CA
06.2024

Skills

  • Customer Needs Assessment
  • Payment Processing
  • Upselling
  • Inventory Control
  • Product Sales
  • Sales Development
  • Cash Handling
  • Excellent people skills
  • Point of sale operation
  • Exceptional customer service
  • Verbal/written communication
  • Policy and Procedure Adherence
  • Merchandising knowledge
  • Customer Service
  • Problem-Solving
  • Reliable and punctual
  • Multi-tasking strength

Languages

Spanish
Full Professional
English
Full Professional

Timeline

Sales Associate

Ebony Wig And Beauty
08.2024 - Current

Babysitter

Crystal Stairs
07.2024 - Current

Assistant Photographer

2 Nice Entertainment
02.2021 - Current

High School Diploma -

View Park Preparatory Accelerated High School
Natalie Morales