Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Morris

Jacksonville,FL

Summary

Dynamic Billing Coordinator at Florida Institute For Reproductive Medicine with expertise in claims processing and customer service. Proven track record in resolving billing variances and enhancing interdepartmental communication. Adept at multitasking and maintaining accuracy in data entry, ensuring timely payment plans and improved client satisfaction.

Experienced with coordinating billing operations and invoice management to ensure timely payments. Utilizes financial software to streamline processes and resolve discrepancies. Track record of maintaining accurate records and fostering strong client relationships.

Astute Billing Coordinator specializing in managing practice billing, working with insurance companies and building rapport with patients to maximize satisfaction. Proficient at following up on issues and completing due diligence research.

Overview

25
25
years of professional experience

Work History

Billing Coordinator

Florida Institute For Reproductive Medicine
02.2022 - Current
  • Answered telephone and in person inquiries with friendly demeanor and full knowledge of billing department processes.
  • Completed appeals of denied claims on patient bills.
  • Established clear communication channels between departments to promote seamless coordination in all aspects of the billing process.
  • Identified, researched, and resolved billing variances to maintain system accuracy and currency.
  • Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
  • Handled account payments and provided information regarding outstanding balances.
  • Used data entry skills to accurately document and input statements.
  • Processed vendor and supplier payments on daily basis.

Caregiver

Homestead
01.2015 - 02.2022
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
  • Assisted patients with self-administered medications.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.

Office Assistant

Traditions Realty
03.2012 - 04.2015
  • Maintained confidentiality in handling sensitive information while performing administrative tasks.
  • Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace.
  • Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
  • Expedited document processing with accurate data entry and timely filing.
  • Contributed to a positive work environment by fostering open communication among colleagues.
  • Prepared and edited documents to produce precise, accurate and professional communication.

Legal Assistant

The Law Offices of Candyce M. King
05.2009 - 06.2012
  • Maintained strict confidentiality, protecting sensitive client information as required by legal ethics and regulations.
  • Handled office scheduling and made notes for deadlines, motions, and other important dates.
  • Improved communication between attorneys and clients by scheduling meetings, providing status updates, and relaying critical information promptly.
  • Increased client satisfaction by efficiently managing case files and promptly addressing inquiries.
  • Facilitated timely resolution of legal matters by preparing and organizing essential documents.
  • Managed accounts and client records of clients, observing confidentiality, and extreme discretion.

Legal Assistant

The Law Offices of Ron Sholes
07.2006 - 08.2009
  • Delivered exceptional service to clients by assisting them with routine needs like obtaining copies of pertinent records or directing them to appropriate resources when needed.
  • Enhanced office productivity by implementing efficient document management systems for easy retrieval and storage.
  • Drafted accurate and persuasive legal correspondence, contributing to successful negotiations and settlements.
  • Supported attorneys in achieving favorable outcomes through thorough research and analysis of complex legal issues.
  • Drafted legal documents, including pleadings and motions, to support attorneys in various cases.

Supervisor

Jacksonville Mobile Imaging Services
09.2000 - 10.2006
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.

Education

Florida State College
Jacksonville, FL

Skills

  • Audit support
  • Deadline oriented
  • File management
  • Data entry proficiency
  • Billing software
  • Customer service
  • Claims processing
  • Insurance verification
  • Claim submission
  • Collections
  • Multitasking and organization

Timeline

Billing Coordinator

Florida Institute For Reproductive Medicine
02.2022 - Current

Caregiver

Homestead
01.2015 - 02.2022

Office Assistant

Traditions Realty
03.2012 - 04.2015

Legal Assistant

The Law Offices of Candyce M. King
05.2009 - 06.2012

Legal Assistant

The Law Offices of Ron Sholes
07.2006 - 08.2009

Supervisor

Jacksonville Mobile Imaging Services
09.2000 - 10.2006

Florida State College

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Natalie Morris