Natalie Morris
Jefferson City,MO
Summary
Productive and personable Administrative Support professional offering several years of experience in clerical roles. Well-versed in maintaining accuracy and efficiency in all office operations.
Overview
19
19
years of professional experience
Work History
Administrative Support Assistant for DRL
Missouri Department of Health and Senior Services
Jefferson City, MO
08.2019 - Current
- Work with Microsoft Outlook, RedCap, MOSAIC, Aspen, Cimor, PROD, Content Manager
- Scan documents
- Take phone calls and transfer to appropriate staff
Administrative Assistant for CDCP
Missouri Department of Health and Senior Services
Jefferson City, MO
08.2016 - 08.2019
- Take calls and transfer to appropriate staff
- File Tuberculosis documents
- Order medication for state programs
- Put together TB packets for conferences
- Data entry
- Make hotel and car reservations
- Work on Sunshine requests
Senior Office Support Assistant BVR
Missouri Department of Health and Senior Services
Jefferson City, MO
08.2006 - 08.2016
- Take phone calls and answer questions for customers about Missouri birth and death records
- Knowledge of Missouri vital records statutes
- Notarized documents for customers who came into the office
- Process child support enforcement court orders
- Use interpreters for customers who didn't speak English
- Created delayed birth certificates for Missouri residents who had never had a record filed
Education
Some College (No Degree) - American History, Psychology
Columbia College
Columbia, MOSkills
- Great communication skills with the phone and in person
- Quick learner
- Fast typing
- Knowledge of a variety of computer programs
- Critical thinking
- Teamwork
- Organized
- Friendly and empathetic
Affiliations
- I enjoy writing letters and sending cards to people all over the world. I keep a notebook with the individuals names, mailing info, likes and what they want me to write about.
- Bike riding
- Traveling with family
Accomplishments
- Received the Missouri Department of Health & Senior Services director's award while working in vital records
- Received my 25 year service award in 2025
References
References available upon request.
Timeline
Administrative Support Assistant for DRL
Missouri Department of Health and Senior Services
08.2019 - Current
Administrative Assistant for CDCP
Missouri Department of Health and Senior Services
08.2016 - 08.2019
Senior Office Support Assistant BVR
Missouri Department of Health and Senior Services
08.2006 - 08.2016
Some College (No Degree) - American History, Psychology
Columbia College