Dynamic professional with proven success at Wright Weber Management LLC in customer service and relationship management. Skilled in conflict resolution and compliance adherence, effectively motivating prospective tenants while fostering strong resident relationships. Ensured swift issue resolution, significantly enhancing overall satisfaction.
Overview
16
16
years of professional experience
Work History
Leasing Agent
Wright Weber Management, LLC
Plymouth
12.2019 - Current
Responding to calls and addressing inquiries from multiple parties employing strong listening and open-ended questioning abilities to resolve challenges.
Elevated critical issues to the regional property manager to ensure swift resolutions.
Conduct property tours to highlight amenities for prospective tenants, and provide essential information about major features.
Motivated prospective tenants to complete applications following property tours and verified rental eligibility through Wright Weber Management LLC’s established process.
Cultivated strong professional relationships with residents through collaborative initiatives, and exceptional service.
Deli Clerk
Tietz’s Piggly Wiggly
Plymouth
10.2022 - 09.2025
Delivered outstanding customer support by addressing inquiries and providing product recommendations.
Maintained exceptional hygiene standards in food handling and cleanliness.
Wrapped and labeled products for display, ensuring visibility of accurate product information.
Prepared deli meats and cheeses using slicing equipment while adhering to quality standards.
Demonstrated exemplary time management and organizational skills in daily operations.
Cleaning Staff Member
Diversified Cleaning Systems
Sheboygan
05.2019 - 10.2020
Ensured safety protocols through proper handling of equipment and cleaning chemicals.
Sanitized high-traffic areas and equipment using approved cleaning supplies.
Restocked essential supplies such as toiletries, soap, and towels regularly.
Vacuumed carpeted areas and mopped hard surfaces with appropriate chemical solutions.
Maintained cleanliness standards across offices, restrooms, and common areas.
Shift Manager/Training Coordinator
Arby’s Restaurant
Plymouth
10.2009 - 02.2016
Documented inventory receipts for purchasing and restocking processes.
Addressed customer complaints, questions, and inquiries to enhance service quality.
Managed cash drawers by counting funds at shift start and end; logged profits into computer system.
Executed bank deposits to maintain accurate financial records.
Trained and developed employees on health and safety regulations, equipment operation, and cash handling procedures.
Explained goals and expectations to all employees, enhancing performance clarity.
Positioned staff strategically throughout shifts to optimize order delivery speed and maintain cleanliness.