Summary
Work History
Education
Skills
Languages
Timeline
Generic

Natalie Orellana

Edgewood,MD

Summary

Dynamic hospitality professional with extensive experience at Tacos Tijuana, excelling in customer service and training. Proven ability to enhance guest satisfaction through effective multitasking and assertive problem-solving. Recognized for maintaining high cleanliness standards and developing training programs that improved staff performance and service quality.

Work History

Restaurant Hostess

Tacos Tijuana
Edgewood, MD
  • Greeted and seated guests promptly, ensuring a friendly first impression.
  • Managed reservation systems efficiently to maximize table turnover.
  • Coordinated with servers and kitchen staff to streamline guest service flow.
  • Assisted in maintaining cleanliness and organization of dining area for optimal guest experience.

Dishwasher

Tacos Tijuana
  • Operated dishwashing equipment to maintain cleanliness and sanitation standards.
  • Collaborated with kitchen staff to ensure efficient workflow during peak hours.
  • Sorted and organized dishes, utensils, and cooking equipment for optimal efficiency.
  • Maintained inventory of cleaning supplies to support kitchen operations.

Waitress Trainer

Tacos Tijuana
Edgewood, MD
  • Trained new staff on menu knowledge and customer service standards.
  • Developed training materials to improve onboarding processes for waitstaff.
  • Conducted performance checks to identify areas for improvement and skill development.
  • Implemented best practices in food safety and sanitation protocols among team members.

Education

High School Diploma -

Edgewood Highschool
Edgewood, MD
07.2026

Skills

  • Customer service
  • Strong multitasking
  • Greeting guests
  • Active learning
  • Cleanliness and hygiene
  • Cash handling
  • Assertiveness
  • Handling complaints
  • Judgment and decision making
  • Social perceptiveness
  • Memory retention

Languages

Spanish
Native or Bilingual

Timeline

Restaurant Hostess

Tacos Tijuana

Dishwasher

Tacos Tijuana

Waitress Trainer

Tacos Tijuana

High School Diploma -

Edgewood Highschool

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