Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Padilla

POMONA,CA

Summary

Accomplished Barista Trainer at Starbucks, renowned for elevating café standards through exceptional leadership and customer service.

Fluent in English and Spanish, I believe I significantly enhanced the establishment's reputation by fostering a clean, welcoming environment and developing a skilled, customer-focused team.

Dedicated to providing memorable experiences to build loyal customer base. Consistently helps new employees understand customer desires and take advantage of strategies that build satisfaction and earn repeat business.

I am a friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality.

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in service best practices and related options.

Overview

3
3
years of professional experience

Work History

Barista Trainer

Starbucks
1500 Gillete Rd Pomona, CA 91768
01.2021 - Current
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Provided ongoing feedback to trainees on their progress, offering constructive criticism when necessary while celebrating achievements regularly.
  • Thrive in multitasking, comfortable with communication, deescalating stressful situations in a calm and respectable manner
  • Demonstrate consistency, flexibility, organization, friendliness
  • Boosted company reputation by maintaining a clean, efficient, and inviting café environment.

Education

Associate of Science - Mortuary Science And Embalming

Cypress College
Cypress, CA
06.2026

High School Diploma -

School of Arts And Enterprise
Pomona, CA
06.2020

Skills

  • Leadership experience
  • Health and safety compliance
  • Cleanliness standards
  • Complaint Handling
  • Friendly and outgoing
  • Active listener
  • Exceptional customer service
  • Professional Demeanor
  • Team Leadership
  • Fluent in English, Spanish

Timeline

Barista Trainer

Starbucks
01.2021 - Current

Associate of Science - Mortuary Science And Embalming

Cypress College

High School Diploma -

School of Arts And Enterprise
Natalie Padilla