Natalie Perez
Brandon
Overview
8
8
years of professional experience
Work History
Fairfield Inn Night Auditor
Aimbridge Hospitality
03.2021 - Current
- Completed night audit for guest ledgers to close bank and cash registers, reconciling issues quickly, and marking discrepancies.
- Handled emergency situations calmly and professionally, keeping guest safety as the top priority at all times.
- Promoted a positive work atmosphere by maintaining high levels of professionalism, enthusiasm, and commitment to guest satisfaction during overnight shifts.
Comfort Suites Night Auditor
Choice Hotels
07.2019 - 03.2021
- Oversaw night auditing of daily room occupancy and hotel revenue.
- Kept accounts in balance and ran daily reports to verify totals.
- Demonstrated proficiency in various software systems used for reservation management, billing adjustments, and report generation.
- Displayed strong attention to detail when setting up buffet stations.
- Adhered to hotel brand standards when preparing breakfast.
Clarion Inn Front Desk
Choice Hotels
01.2017 - 07.2019
- Improved overall guest experience by maintaining a clean and welcoming reception area.
- Enhanced guest satisfaction by providing efficient check-in and check-out processes.
- Handled sensitive guest information with discretion, adhering to strict data privacy guidelines set forth by the company.
Education
GED -
Belford High
Online05-2008
Skills
- Front desk operations
- Multitasking and organization
- Problem-solving
- Strong work ethic
- Night audit reports
- Punctual and dependable
- Resolving issues
- Guest services
Languages
Spanish
Full Professional
Timeline
Fairfield Inn Night Auditor
Aimbridge Hospitality
03.2021 - Current
Comfort Suites Night Auditor
Choice Hotels
07.2019 - 03.2021
Clarion Inn Front Desk
Choice Hotels
01.2017 - 07.2019
GED -
Belford High
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