Natalie Powell
Orem,UT
Summary
Accomplished Medical Records Specialist with a proven track record at Aspen Ridge of Utah Valley, enhancing patient care through meticulous records management and data security procedures. Skilled in insurance verification and fostering patient confidentiality, I significantly improved department productivity and streamlined data entry workflows. Demonstrated exceptional communication and office administration abilities, ensuring compliance with legal and privacy regulations.
Overview
14
14
years of professional experience
Work History
Medical Records Specialist
Aspen Ridge Of Utah Valley
1992 S Columbia Lane Orem, Ut. 84097
11.2020 - Current
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Uploaded physician progress notes, history, and physicals into electronic medical records.
- Maintained patient records in compliance with security regulations.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Reviewed charts and flagged incomplete or inaccurate information.
- Assisted healthcare providers with timely access to patient information, facilitating optimal treatment decisions.
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
- Maintained patient confidence by keeping patient records information confidential.
- Managed the secure transfer of medical records between facilities, ensuring proper adherence to privacy regulations and patient confidentiality guidelines.
- Collaborated with IT team members to troubleshoot technical issues related to health information systems, ensuring minimal disruption to department workflows.
- Established strong relationships with insurance companies and other external partners involved in processing claims or accessing patient information.
- Obtained necessary signatures on information release forms to obtain medical and treatment records from other service providers.
Medical Records Specialist
Stonehenge Of American Fork
American Fork, Ut
10.2012 - 07.2019
- Communicated effectively with staff, patients, and insurance companies by email and telephone.
- Coordinated responses to subpoenas and other legal requests for medical records, working closely with legal counsel as necessary to protect patient privacy rights.
- Processed medical records requests from outside providers according to facility, state, and federal law.
- Maintained patient records in compliance with security regulations.
- Improved patient care by maintaining accurate and up-to-date medical records for easy access by healthcare practitioners.
- Reviewed charts and flagged incomplete or inaccurate information.
- Kept accurate log of requests for medical information and records.
- Developed efficient workflows for data entry tasks, enhancing overall productivity within the department.
Physical Therapy Aide
Stonehenge Of Orem
Orem, Ut
08.2010 - 10.2012
- Assisted front desk by answering phones, scheduling appointments, filing documents and processing payments.
- Enhanced patient comfort and safety by setting up equipment, preparing treatment areas, and positioning patients as needed.
- Optimized scheduling efficiency through coordination with administrative staff members, minimizing appointment conflicts for both therapists and patients.
- Contributed to positive patient outcomes by closely monitoring progress and providing timely updates to supervising therapists.
- Maintained strict compliance with HIPAA regulations, ensuring the privacy and confidentiality of sensitive patient information at all times.
- Streamlined clinic operations by maintaining a clean, organized environment and performing routine inventory checks on therapy supplies and equipment.
- Increased patient engagement with therapeutic exercises through clear instruction, demonstration, and consistent encouragement.
- Demonstrated flexibility and adaptability by seamlessly transitioning between various assignments to accommodate fluctuating patient caseloads.
- Coordinated daily activities of patients to support them in their individual care programs.
Education
GED -
Timpview High School
Provo, UT05.1993
Skills
- Medical Records Management
- Insurance Verification
- Medical Records Filing
- Medical Office Procedures
- Telephone Etiquette
- Records request handling
- Medical Records Auditing
- Release of Information
- Patient confidentiality
- Office Administration
- Data security procedures
Timeline
Medical Records Specialist
Aspen Ridge Of Utah Valley
11.2020 - Current
Medical Records Specialist
Stonehenge Of American Fork
10.2012 - 07.2019
Physical Therapy Aide
Stonehenge Of Orem
08.2010 - 10.2012
GED -
Timpview High School