Natalie Poynter
Indianapolis,IN
Summary
Dedicated administrative professional with successful experience in an office setting. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
4
4
years of professional experience
Work History
Veterinary Receptionist
St. Francis Veterinary Clinic
05.2023 - 07.2023
- Enhanced client satisfaction by efficiently scheduling appointments and managing patient records.
- Streamlined office operations for increased efficiency by organizing files and maintaining a clean reception area.
- Boosted clinic revenue with accurate billing and invoicing procedures.
- Improved client retention by providing exceptional customer service to pet owners in person and over the phone.
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
Preschool Teacher
Hope Baptist Church
02.2019 - 05.2019
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Supported students in developing social skills through structured activities and positive reinforcement techniques.
Education
High School Diploma -
Linda Tutt High School
Sanger, TX03.2018
Skills
- Recordkeeping
- Filling Prescriptions
- Record Request Management
- Relationship Building
- Appointment Scheduling
- Payment Processing
- Customer Service
- Attention to Detail
- File Organization
- Teamwork and Collaboration
- Proficient With Computers
- Sound Judgment
Timeline
Veterinary Receptionist
St. Francis Veterinary Clinic
05.2023 - 07.2023
Preschool Teacher
Hope Baptist Church
02.2019 - 05.2019
High School Diploma -
Linda Tutt High School
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