Natalie Rodriguez
Chicago,IL
Summary
Proven sales associate with a track record of enhancing customer satisfaction and boosting sales, as demonstrated at Binnys Beverage Depot. Skilled in customer service and cash handling accuracy, adept at building relationships and employing effective sales strategies. Excels in fast-paced environments, showcasing exceptional problem-solving and communication abilities.
Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.
Overview
7
7
years of professional experience
Work History
Sales Associate
Binnys Beverage Depot
Chicago, IL
10.2022 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Bakery Clerk
Marianos
Chicago, IL
05.2020 - 08.2022
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Balanced multiple tasks simultaneously during busy periods while still delivering exceptional customer service experiences.
- Prepared fresh baked goods daily, ensuring consistent high-quality products for customers.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
Produce Clerk
Jewels Osco
Chicago, IL
04.2020 - 02.2021
- Enhanced product quality by regularly inspecting, rotating, and culling fresh fruits and vegetables.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.
- Checked for outdated and overripe grocery items and removed from inventory.
Receptionist Administrator
Enhanced Merchant Services
Oakbrook Terrace, IL
06.2018 - 02.2020
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Welcomed visitors and customers with professionalism.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled complaints and questions, and re-directed calls to other team members.
Education
Associate Medical Assistant - Healthcare
Penn Foster College
Scottsdale, AZHigh School Diploma -
Penn Foster Career School
Scranton, PA03.2010
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Listening skills
- Multi-tasking strength
- Problem-solving
- Excellent people skills
- Reliable and punctual
- Goal oriented
- Exceptional customer service
- Relationship building
- Outgoing personality
- Cash handling
- Money handling
- Flexible schedule
- Verbal/written communication
- Cash register operation
- Stocking and receiving
- Cash handling accuracy
- Client service
- Conflict resolution
- Store opening and closing
- Sales expertise
- Product sales
- Customer needs assessment
- Complex Problem-solving
- Sales strategies
- POS system operation
- Meeting deadlines
- Upselling
- Professional demeanor
- Retail store operations
- Adapt to diverse groups
- Cleaning techniques
- Guest relations
- Sales training
- Payment processing
Timeline
Sales Associate
Binnys Beverage Depot
10.2022 - Current
Bakery Clerk
Marianos
05.2020 - 08.2022
Produce Clerk
Jewels Osco
04.2020 - 02.2021
Receptionist Administrator
Enhanced Merchant Services
06.2018 - 02.2020
Associate Medical Assistant - Healthcare
Penn Foster College
High School Diploma -
Penn Foster Career School