Natalie Rosario

Worked with POS system to place orders, manage bills, and handle complimentary items.

• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
• Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
• Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
• Cultivated warm relationships with regular customers.

• Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
• Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
• Set positive tone for entire dining experience as first point of contact for incoming guests.
• Maintained clean and organized dining areas to uphold restaurant hygiene standards.
• Flawlessly attended to parties of 35+.
• Received positive customer feedback weekly.