Natalie Sabrah
Summary
My dynamic and adaptable professional with a strong background in customer service at Texas Roadhouse. Proven ability to enhance guest satisfaction through effective communication and multitasking. Skilled in reservation coordination and maintaining a welcoming atmosphere, while fostering teamwork and collaboration in extremely high-pressure environments makes me committed to delivering exceptional experiences and emotional support.
Overview
4
4
years of professional experience
Work History
Host
Texas Roadhouse
01.2025 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
- Increased restaurant efficiency by maintaining an organized host stand, including menus, reservation logs, and seating charts.
- Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
Babysitter
01.2022 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Maintained and de-escalate situations
- Reassured children when upset providing emotional support and stability.
Education
High School Diploma -
Belleville East Highschool
Belleville, IL05-2026
Skills
- Customer service
- Team collaboration
- Multitasking proficiency
- Effective time management
- Team player mentality
- Adaptable to change
- Staff coordination
- Reservation coordination
- Greeting guests
- Customer service expertise
- Phone etiquette
Timeline
Host
Texas Roadhouse
01.2025 - Current
Babysitter
01.2022 - Current
High School Diploma -
Belleville East Highschool