Natalie Salter
Grapevine,TX
Summary
Energetic Hostess leaving customers with exceptional experiences in foodservice setting. Courteous and friendly when directing customers to tables, giving directions and taking reservations. Constantly finding new ways to exceed customers' expectations with personalized service. Conversational skills giving customers a welcoming environment.
Overview
3
3
years of professional experience
Work History
Restaurant Hostess
Perrys Steakhouse & Grille
Grapevine, TX
01.2022 - Current
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Office Assistant
Skatetown
Grapevine, TX
01.2021 - 08.2021
- Interacted with customers by phone, email, or in-person to provide information.
- I worked many positions at Skatetown, demonstrating versatility in work ethic.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Demonstrated leadership skills through booking birthday parties, then assigning employees to work those parties.
Education
Diploma - 3.5 GPA Relatively All Four Years
Grapevine High School
Grapevine, TXSkills
- Customer Service
- Strong multitasking
- Greeting guests
- Active Learning
- Handling high pressure situations professionally
- Memorization skills from learning the menu
Timeline
Restaurant Hostess
Perrys Steakhouse & Grille
01.2022 - Current
Office Assistant
Skatetown
01.2021 - 08.2021
Diploma - 3.5 GPA Relatively All Four Years
Grapevine High School