Summary
Overview
Work History
Education
Skills
Certification
Timeline
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NATALIE SNYDER

Las Vegas,NV

Summary

Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.

Overview

6
6
years of professional experience
1
1
Certification

Work History

SERVER

OMELETTE CAFE
Las Vegas, NV
01.2024 - Current
  • Provided excellent customer service by anticipating needs and responding promptly to requests.
  • Greeted and accommodated guests, building positive experience from first interaction.
  • Demonstrated ability to interact with customers in a friendly and professional manner.
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed.
  • Used focus and memorization skills to keep track of tables and remember orders.

LEAD HOSTESS/BUSSER/LEAD SERVER

AMORE TASTE OF CHICAGO
Las Vegas, NV
05.2020 - 05.2024
  • Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service
  • Enhanced customer experience by providing attentive and personalized service during their dining visit
  • Collaborated with servers and kitchen staff to optimize table turnover rates and overall restaurant efficiency
  • Managed high volume dining periods with effective time management and strong multitasking abilities
  • Mentored new servers, sharing best practices for exceptional service and fostering a positive work environment
  • Improved overall table turnover rate by efficiently completing tasks such as clearing dishes and resetting tables between parties
  • Supported other staff members during busy shifts by stepping in wherever needed to maintain smooth operations
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality

RECREATIONAL LEADER

CCSD SCHOOL DISTRICT
Las Vegas, NV
08.2019 - 05.2020
  • Enhanced participant enjoyment by designing and implementing diverse recreational activities tailored to various age groups and interests
  • Maintained detailed records of program attendance, equipment usage, and facility maintenance to ensure optimal functioning of services

Education

Leadership Academy of Nevada
Las Vegas, NV
05.2021

Skills

  • Dining room management
  • Interactive communication skills
  • Point of sale systems
  • Guest satisfaction
  • Cash Handling
  • Marketing support
  • Seating coordination
  • Multitasking Abilities
  • Reliability
  • Strong work ethic

Certification

TAM Card

Health Card

Timeline

SERVER

OMELETTE CAFE
01.2024 - Current

LEAD HOSTESS/BUSSER/LEAD SERVER

AMORE TASTE OF CHICAGO
05.2020 - 05.2024

RECREATIONAL LEADER

CCSD SCHOOL DISTRICT
08.2019 - 05.2020

Leadership Academy of Nevada