Natalie Stanley
Mobile,AL
Summary
Agile and adaptable staff leader with stellar work history, motivational approach and upbeat nature. Skilled at training employees and leveraging organized approaches to handle daily planning, scheduling and customer service requirements. Forward-thinking and industrious with diplomatic communication style focused on maximizing engagement and satisfaction.
Overview
7
7
years of professional experience
Work History
Guest Experience Lead
Lululemon
07.2023 - Current
- Contribute to conducting and
supporting recruitment, onboarding
and training with the support of AM
GE and SM. - Assess, prioritize, problem-solve, and
make decisions to complete GE related
tasks, including coaching team members
in task completion - Effectively use notes and other tools to consistently
communicate business
performance, sharing any trends
or other insights with AM GE
and SM. - Assess and take action on
product presentation standards,
partnering with VMS to support
guest experience.
Key Leader
Lululemon
08.2021 - 08.2023
- Managed multiple projects simultaneously, ensuring timely completion and high-quality results.
- Developed strong relationships with guest, leading to increased customer satisfaction and repeat business.
- Mentored junior team members, fostering professional growth and skill development.
- Collected, arranged, and input information into database system to predict on-going trends within the business.
- Listened to and addressed customer concerns using creative problem-solving in accordance with company guidelines.
Visual Merchandising Manager
Lululemon
08.2019 - Current
- Constructed the floor plan for a build out from a temporary pop up location to a main line store
- Facilitated virtual zoom calls covering important information around product knowledge containing around 150 people
- Created and maintained compelling merchandise presentations to engage customers and help stimulate sales activity
- Collaborated with cross-functional team members to develop individual action plans to meet stated business deliverables and KPIs
- Maximized sales and visual impact through optimal arrangement of tables, fixtures and mannequins
- Facilitated sell-off of obsolete and overstock inventory through attractive displays and markdown strategies.
Assistant Leasing Manager
Hammond Residential Property Leasing
02.2019 - 08.2019
- Evaluated tenant eligibility in alignment with income restrictions and government regulations
- Marketed vacancies through social media and partnerships with local leasing agents
- Met with prospective tenants to show properties and explain terms of occupancy
- Investigated and resolved tenant complaints, following management rules, and regulations
- Kept updated records of property vacancies and lease renewals to proactively fill open units.
Key Leader
Pandora Jewelry/ Reeds Jewelers
05.2017 - 02.2019
- Distinguished between types of gemstones and metals to meet customer needs, wants and desires
- Delivered outstanding customer service and high-quality shopping experience to grow customer base
- Maintained knowledge of current sales and promotions, policies regarding payment, and exchanges, and security practices
- Created and maintained compelling merchandise presentations to engage customers and help stimulate sales activity
- Changed displays to promote new product launches and reflect festive or seasonal themes.
Education
ENVIRONMENTAL SCIENCE -
The University of Alabama
AL, AL08.2019
Skills
- Project Management Strategies
- Strategy Development And Refinement
- Idea Brainstorming
- Design Strategies
- Training and mentoring
Personal Information
Title: Visual Merchandising Manager
References
References available upon request
Timeline
Guest Experience Lead
Lululemon
07.2023 - Current
Key Leader
Lululemon
08.2021 - 08.2023
Visual Merchandising Manager
Lululemon
08.2019 - Current
Assistant Leasing Manager
Hammond Residential Property Leasing
02.2019 - 08.2019
Key Leader
Pandora Jewelry/ Reeds Jewelers
05.2017 - 02.2019
ENVIRONMENTAL SCIENCE -
The University of Alabama
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