Natalie Vega
Jacksonville,United States
Summary
Friendly and engaging Cashier with history of delivering excellent customer service in busy retail settings. Strong payment processing and client engagement skills to promote seamless store operations.
Overview
2
2
years of professional experience
Work History
Cashier Team Lead
Pollo Tropical
Jacksonville Beach, FL
02.2019 - 07.2019
- Assisted with purchases, locating items and signing up for rewards programs.
Sales Associate
Zula Surf company
Jacksonville Beach, FL
09.2018 - 01.2019
- Acted as initial contact in addressing customer concerns.
- Worked with fellow sales team members to achieve group targets.
- Sold various products by explaining unique features and educating customers on proper application.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Answered incoming telephone calls to provide store, products and services information.
Overnight Stocker
Target Logistics
Jacksonville Beach, FL
07.2018 - 12.2018
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Routed warehoused and incoming merchandise to proper store departments and locations.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Picked up all boxes and related trash from sales floor.
- Prepared products by adding tags and readying pallets for restocking.
- Observed strict safety measures while stocking shelves to prevent falls and mishaps.
- Disposed of expired and overripe items to eliminate health risks.
Cashier
Target
Chicago, IL
07.2017 - 04.2018
- Operated cash register, collected payments and provided accurate change.
- Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
- Helped customers find specific products, answered questions and offered product advice.
- Worked closely with front-end staff to assist customers.
- Increased sales by suggesting specific complementary items to customers.
- Learned roles of other departments to provide coverage and keep store operational.
- Verified customer identification for alcohol or tobacco purchases.
- Observed company return policy when processing refunds by inspecting merchandise for wear or damage.
- Resolved customer complaints and escalated worsening concerns for remediation.
Education
High School Diploma -
Homeschool
Asheville, NC09.2016
Skills
- Merchandise stocking
- Loss prevention
- Store opening and closing
- Employee engagement and motivation
- Customer assistance
- Cash register operation
- Cash management
- ID verification
- Liquor regulations and compliance
- Bank deposits
- Cash drawer balancing
- Returns and exchanges
- Merchandise restocking
- Effective customer upselling
Timeline
Cashier Team Lead
Pollo Tropical
02.2019 - 07.2019
Sales Associate
Zula Surf company
09.2018 - 01.2019
Overnight Stocker
Target Logistics
07.2018 - 12.2018
Cashier
Target
07.2017 - 04.2018
High School Diploma -
Homeschool