Dedicated professional with proven skills in cash handling and customer satisfaction. Committed to enhancing customer experiences and operational efficiency.
Work History
Clerk
1 Year 8 Months
Reds Donuts Inc | 06.2024 - 02.2026
-Helping customers
-Keep work area clean/decluttered
Cashier
2 Years 1 Month
Walgreens | 01.2023 - 02.2025
Processed transactions efficiently using point-of-sale (POS) systems.
Provided excellent customer service by addressing inquiries and resolving issues promptly.
Maintained accurate cash drawer balances through diligent record-keeping.
Assisted with inventory management by restocking shelves and organizing products.
Ensured compliance with company policies regarding cash handling and store operations.
Collaborated with team members to maintain a clean and organized checkout area.
Implemented strategies to enhance customer satisfaction during peak hours.
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Built relationships with customers to encourage repeat business.
Helped customers complete purchases, locate items, and join reward programs.
Teller
1 Year 9 Months
WBH FCU | 09.2021 - 06.2023
Processed member transactions efficiently, ensuring accuracy and compliance with credit union policies.
Assisted members with account inquiries, fostering positive relationships and enhancing customer satisfaction.
Maintained cash drawer integrity, conducting regular audits to identify discrepancies and ensure security.
Collaborated with team members to streamline workflow processes, improving transaction speed and service quality.
Educated members on product offerings, increasing awareness and promoting additional services effectively.
Handled complex transactions, resolving issues promptly to maintain operational continuity and member trust.
Trained new tellers on procedures, enhancing team performance through knowledge sharing and support.
Implemented process improvements that enhanced efficiency in daily operations while reducing wait times for members.
Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
Disbursed cash and checks accurately while maintaining security of cash drawers.
Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
Education
No Degree - Criminal Justice
West Kentucky Community And Technical College | Paducah, KY | 08.2026