Summary
Overview
Work History
Education
Skills
Timeline
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Natalie Welch

Oakdale,LA

Summary

I am a professional, dependable employee and consider myself to be very adaptable. My four and a half years in customer service have helped me to build confidence in myself and my work ethic. I'm now looking to expand upon my skills and challenge myself to become efficient in other areas.

Overview

5
5
years of professional experience

Work History

Restaurant Server

Coushatta Casino Resort
12.2021 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Received Gold Standard of service award.

Cashier/Restaurant Hostess

Coushatta Casino Resort
08.2020 - 12.2021
  • Supported servers, food runners and bussers with keeping dining area ready for every guest. Assists others with duties when needed.
  • Cultivated positive guest relations by managing time, information and orchestrating speedy seating.
  • Assisted event staff with preparing for events, coordinating smooth execution to maximize guest satisfaction.
  • Proficient in the use of POS system.


Education

High School Diploma -

Elizabeth High School
Elizabeth, LA
05.2019

Bachelor of General Studies -

McNeese State University
Lake Charles, LA
12-2023

Skills

  • Guest Relations Management
  • Computer skills
  • Proficient in use of Microsoft Office
  • Knowledgeable in sending and receiving E-mails through various servers
  • Time management skills
  • Payment processing
  • Team collaboration

Timeline

Restaurant Server

Coushatta Casino Resort
12.2021 - Current

Cashier/Restaurant Hostess

Coushatta Casino Resort
08.2020 - 12.2021

High School Diploma -

Elizabeth High School

Bachelor of General Studies -

McNeese State University

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Natalie Welch