Natalie Wissel
Medical Receptionist
Kettering,OH
Summary
Dedicated Medical Receptionist works productively with diverse personalities and experienced in busy clinical settings. Knowledgeable in schedule, records and front desk management. Offers successful career history comprising more than six years. Hardworking and brings top-notch abilities in reception and clerical work. Equipped to handle fast-paced office operations with continuous flow of patients and assignments. Meticulous in completing assignments and always ready to help team members.
Overview
6
6
years of professional experience
Work History
Medical Receptionist
Reid Health
08.2017 - Current
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Checked patient insurance, demographic, and health history to keep information current.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Transcribed phone messages and relayed to appropriate personnel.
- Completed patient referrals to other medical specialists.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
- Obtained payments from patients and scanned identification and insurance cards.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
Education
Associate In Medical Assisting - Medical Assisting
Ivy Tech Community College of Indiana
Indianapolis, IN05.2017
Skills
- HIPAA Compliance
- Referral Verification
- Payment Collection
- Appointment Setting
- HIPAA Guidelines
- Reminder Calls
- Front Desk Operations
- EMR / EHR
- Patient Scheduling
- Appointment Scheduling
- Microsoft Office
- Multitasking
- Interpersonal Skills
- Professionalism
- Active Listening
- Patient Registration
- Attention to Detail
- Time Management
- Cash Handling
- Epic Systems
Timeline
Medical Receptionist
Reid Health
08.2017 - Current
Associate In Medical Assisting - Medical Assisting
Ivy Tech Community College of Indiana
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