Natalie E. Barrientez
Canton,United States
Summary
Motivated retail professional with a strong record of driving incremental sales through successfully training team and delivering industry leading customer service. Demonstrated expertise in developing sales strategies and building lasting relationships with business partners. Reliable Store Manager with 14 years in sales and progressive leadership roles. Skilled at coaching and encouraging staff toward advancement by leveraging enthusiastic and supportive attitude. Proactive in addressing operational concerns to streamline processes, boost customer engagement and leverage substantial marketing prowess to strengthen and expand revenue streams.
Overview
14
14
years of professional experience
Work History
Store Manager
Nordstrom Rack
Novi, MI
01.2022 - Current
- Directly managed $17+ in volume
- Supported growth and development for 8 leaders and 60+ team members to maintain profitability, increase sales, and create a positive experience for customers.
- Work cross-functionally with Regional support to execute seasonal visual priorities, reduce shrinkage, and increase customer loyalty
Store Manager
Nordstrom Rack
Ann Arbor, MI
07.2020 - 01.2022
- Directly managed $10M+ in volume
- Supported growth and development for 7 leaders and 40+ team members to maintain profitability, increase sales, and create a positive experience for customers.
- Worked cross-functionally with Regional support to execute seasonal visual priorities, reduce shrinkage, and increase customer loyalty
Interim Store Manager
Nordstrom
Richmond, VA
06.2020 - 08.2020
- Executed store closing from final 3 months until building turnover in August.
- Directly manage 20 employees including support leaders and their respective slot duties.
- Oversee product distribution and fixture liquidation process.
Divisional Regional Merchandiser
Nordstrom
Miami, FL
06.2017 - 06.2020
- Supported Department Managers in 17 stores by providing leadership and division specific training.
- Worked cross-functionally with Store Managers, Regional support partners, and Visual Managers to advance men's presentation and execution.
- Influenced buying office partners to strengthen product assortment, improving peer rank from 5th to 2nd
- Partners with Senior Vice President of Southeast region to support regional growth tactics
Men's Department Manager
Nordstrom
Dallas, TX
10.2015 - 05.2017
- Directly manage $8.8M+ in volume +3.9%; #3 volume in Co. Improved ranking 6th to 3rd
- Strategically developed the best team by leveraging promotions, awards, and communication skills.
- Devised the first ever Vendor Fair - designed to foster relationships between suppliers and store teams.
Men's Department Manager
Nordstrom
Novi, MI
06.2013 - 10.2015
- Directly manage $5.3M in volume +5.7% exceeding region and company trend business
- Skillfully trained a team of 15 to prospect and build customer base.
- Developed sales strategies to increase department sales.
Assistant Department Manager
Nordstrom
Clinton Township, MI
09.2012 - 06.2013
Personal Stylist
Nordstrom
Clinton Township, MI
06.2010 - 09.2012
- Successfully held one-on-one consultations with customers to understand preferences
- Efficiently pulled appropriate size, brand, and accessories to enhance sales options.
- Coordinated with Alterations Department to ensure customer fit.
Education
Some College (No Degree) -
Macomb Community College
Warren, MIHigh School Diploma -
Fraser High School
Fraser, MISkills
- Store Operations Oversight
- Pricing Strategies
- People development
- Payroll Management
- Team building
- Customer Service
- Direct to customer sales
- Microsoft Office Suite
- SAP Concur
- Visual Merchandising
- Product Merchandising
- Stock Management
- Retail Merchandising
- Order Fulfillment
- Analytical Thinking
- Sales Support
- Vendor Management
- Merchandising and Display
- Critical Thinking
Accomplishments
- 2019 Regional Divisional Merchandiser of the Year
- 2016 Southwest Shopkeeper of the Year
- 2016 Southwest Talent Leader of the Year
- 2016 Southwest Anniversary Cup
- 2012 Customer Service Allstar
Timeline
Store Manager
Nordstrom Rack
01.2022 - Current
Store Manager
Nordstrom Rack
07.2020 - 01.2022
Interim Store Manager
Nordstrom
06.2020 - 08.2020
Divisional Regional Merchandiser
Nordstrom
06.2017 - 06.2020
Men's Department Manager
Nordstrom
10.2015 - 05.2017
Men's Department Manager
Nordstrom
06.2013 - 10.2015
Assistant Department Manager
Nordstrom
09.2012 - 06.2013
Personal Stylist
Nordstrom
06.2010 - 09.2012
Some College (No Degree) -
Macomb Community College
High School Diploma -
Fraser High School
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