Nataly Gamez
Orange,CA
Summary
With a proven track record at SEJ LOGISTICS LLC, I excel in trucking dispatching and stress tolerance, adeptly enhancing operational efficiency and client satisfaction. Leveraging strong communication and advanced problem-solving skills, I've significantly reduced delays and improved team performance, embodying leadership that drives business growth and fosters robust team collaboration. Highly communicative Dispatcher with enthusiasm for every task. Bilingual willing to take on lots of responsibility. Pursuing a dispatch role handling a multitude of tasks and facilitating action. Knowledgeable Transportation and Distribution professional with exemplary skills in customer service, scheduling and time management. Dedicated leader with team-oriented mentality. Proven history of adaptability and resourceful problem-solving.
Overview
4
4
years of professional experience
Work History
Truck Dispatcher
SEJ LOGISTICS LLC
01.2023 - Current
- Monitored weather conditions daily to preemptively adjust routes when necessary, reducing potential delays due to adverse conditions.
- Provided ongoing support to drivers during shifts, addressing any issues or concerns promptly and professionally.
- Built strong relationships with clients through effective communication and problem-solving skills, contributing to increased business opportunities.
- Created contingency plans for unexpected situations such as road closures or vehicle breakdowns that resulted in minimal impact on service.
- Oversaw and enforced compliance with all safety regulations and DOT regulations.
- Utilized dispatch software to enter customer orders, deliveries and receipts.
- Served as point of contact for emergency situations involving company vehicles or drivers, coordinating appropriate response measures quickly and effectively.
Shift Leader Manager
Del Taco
03.2020 - 12.2022
- Oversaw cash handling procedures, reducing discrepancies and increasing overall accuracy in financial transactions.
- Trained and mentored new employees to maximize team performance.
- Resolved customer complaints promptly and professionally, fostering positive relationships and maintaining brand loyalty.
- Adapted quickly to changing circumstances during shifts by reallocating resources effectively while maintaining a high level of customer satisfaction.
- Established clear lines of communication within the team, promoting collaboration and efficient problem-solving capabilities among staff members.
- Monitored employee performance through regular check-ins and informal conversations, proactively addressing concerns early on to maintain productivity levels.
- Managed inventory levels for optimal stock availability, resulting in reduced waste and increased profit margins.
Education
Criminal Justice
California State University - Long Beach
Long Beach, CA06.2026
Skills
- Strong Communication Skills
- Stress Tolerance
- Deadline-oriented
- Advanced problem solving
- Documentation and paperwork
- Oral and written communications
- Trucking dispatching
- Team Collaboration
- Customer Service
- Team Work Scheduling
Timeline
Truck Dispatcher
SEJ LOGISTICS LLC
01.2023 - Current
Shift Leader Manager
Del Taco
03.2020 - 12.2022
Criminal Justice
California State University - Long Beach
Similar Profiles
Kayla SmithKayla Smith
Food Safety Sanitor at SEJ Services, LLCFood Safety Sanitor at SEJ Services, LLC
TUNG HOANG NHUTUNG HOANG NHU
Worker at SEJ ServicesWorker at SEJ Services
MELANY D. SINGLETARYMELANY D. SINGLETARY
Commercial Cleaner (Weekend) at Nucor Steel Berkeley/SEJ ServicesCommercial Cleaner (Weekend) at Nucor Steel Berkeley/SEJ Services
Regina GuzmanRegina Guzman
Clinician at Western Youth ServicesClinician at Western Youth Services
Ryan RussellRyan Russell
Sports Photography at Mull FilmSports Photography at Mull Film