Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
Generic

NATALY MARTINEZ

WILMINGTON,CA

Summary

Knowledgeable dispatcher with several years of experience. Experience in managing drivers and supervising deliveries in demanding settings. Dedicated to optimizing schedules, enhancing route efficiency, and providing excellent service while helping a transportation business grow.

Overview

11
11
years of professional experience

Work History

Dispatcher

NEW WORLD DRAYAGE
Wilmington
01.2023 - Current
  • Efficiently dispatched drivers transporting container goods in the LA/LB terminals
  • Coordinated with drivers to ensure efficient and timely delivery of containers
  • Coordinating daily dispatch operations for import / export cargo and ensuring timely loading and unloading of shipments
  • Communicating with port authorities, shipping companies, and drivers to coordinate pickup and delivery schedules
  • Communicated with customers to update on shipment statuses and address any concerns promptly
  • Utilized GPS and fleet management software to monitor driver locations and track shipments
  • Utilized port management software to track cargo movements and maintain accurate records
  • Actively tracked and scheduled appointments to quickly terminate empty containers.

Dispatcher / Accounting

KW INTERNATIONAL
Carson
01.2022 - 01.2023
  • Dispatched drivers transporting container goods in the LA/LB terminals
  • Established effective communication with drivers to troubleshoot issues accordingly
  • Coordinated with drivers to ensure efficient and timely delivery of containers
  • Coordinated efficient pick-ups & terminations of import/export shipments
  • Communicated with customers to update on shipment statuses and address any concerns promptly
  • Utilized GPS and fleet management software to monitor driver locations and track shipments
  • Handled accounts payable and accounts receivable in our freight system, ensuring financial accuracy.

Dispatcher / Operation Supervisor

PIERPOINT TRANS LINE, INC.
Carson
01.2014 - 01.2022
  • Monitoring daily container availability using terminal software
  • Coordinating daily dispatch operations for import / export cargo and ensuring timely loading and unloading of shipments
  • Coordinated with drivers to ensure efficient and timely delivery of containers
  • Handled accounts payable and accounts receivable in our freight system, ensuring financial accuracy
  • Provided customers with invoices/credit memos using Quickbooks, Tradeshift, Blume Global software
  • Conducted regular meetings and training sessions to promote teamwork and improve operational effectiveness.

Education

BANNING HIGH SCHOOL
WILLMINGTON, CA

Skills

  • Bilingual
  • Fast learner
  • Ability to multitask
  • Efficient in Excel, Word, QuickBooks, 3PL software
  • Schedule Management
  • Driver communication
  • Customer Relations
  • Dispatch Coordination
  • Database Management

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual

References

References available upon request.

Timeline

Dispatcher

NEW WORLD DRAYAGE
01.2023 - Current

Dispatcher / Accounting

KW INTERNATIONAL
01.2022 - 01.2023

Dispatcher / Operation Supervisor

PIERPOINT TRANS LINE, INC.
01.2014 - 01.2022

BANNING HIGH SCHOOL
NATALY MARTINEZ