Knowledgeable dispatcher with several years of experience. Experience in managing drivers and supervising deliveries in demanding settings. Dedicated to optimizing schedules, enhancing route efficiency, and providing excellent service while helping a transportation business grow.
Overview
11
11
years of professional experience
Work History
Dispatcher
NEW WORLD DRAYAGE
Wilmington
01.2023 - Current
Efficiently dispatched drivers transporting container goods in the LA/LB terminals
Coordinated with drivers to ensure efficient and timely delivery of containers
Coordinating daily dispatch operations for import / export cargo and ensuring timely loading and unloading of shipments
Communicating with port authorities, shipping companies, and drivers to coordinate pickup and delivery schedules
Communicated with customers to update on shipment statuses and address any concerns promptly
Utilized GPS and fleet management software to monitor driver locations and track shipments
Utilized port management software to track cargo movements and maintain accurate records
Actively tracked and scheduled appointments to quickly terminate empty containers.
Dispatcher / Accounting
KW INTERNATIONAL
Carson
01.2022 - 01.2023
Dispatched drivers transporting container goods in the LA/LB terminals
Established effective communication with drivers to troubleshoot issues accordingly
Coordinated with drivers to ensure efficient and timely delivery of containers
Coordinated efficient pick-ups & terminations of import/export shipments
Communicated with customers to update on shipment statuses and address any concerns promptly
Utilized GPS and fleet management software to monitor driver locations and track shipments
Handled accounts payable and accounts receivable in our freight system, ensuring financial accuracy.
Dispatcher / Operation Supervisor
PIERPOINT TRANS LINE, INC.
Carson
01.2014 - 01.2022
Monitoring daily container availability using terminal software
Coordinating daily dispatch operations for import / export cargo and ensuring timely loading and unloading of shipments
Coordinated with drivers to ensure efficient and timely delivery of containers
Handled accounts payable and accounts receivable in our freight system, ensuring financial accuracy
Provided customers with invoices/credit memos using Quickbooks, Tradeshift, Blume Global software
Conducted regular meetings and training sessions to promote teamwork and improve operational effectiveness.
Education
BANNING HIGH SCHOOL
WILLMINGTON, CA
Skills
Bilingual
Fast learner
Ability to multitask
Efficient in Excel, Word, QuickBooks, 3PL software