Nataly Serrano
Azusa,CA
Overview
2026
2026
years of professional experience
Work History
Cashier
McDonald's
Azusa, CA
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule
- Operated cash register for cash, and credit card transactions
- Helped customers complete purchases, locate items, and join reward programs.
- Restocked and organized work area.
- Resolved customer complaints professionally, leading to improved customer service.
General Laborer
Lindsey Systems
Azusa, CA
- Maintained clean and organized worksites, minimizing hazards and promoting a safe working environment.
- Demonstrated strong work ethic, completing physically demanding tasks under varying conditions.
- Assisted team members with tasks that require group effort.
- Completed tasks efficiently for timely project completion within set deadlines.
- Notified supervisors of defective equipment or material.
- Increased productivity with effective communication and collaboration among team members.
- Adapted quickly to new tasks or changes in project scope, demonstrating flexibility in skillset and problem-solving abilities.
- Improved worksite safety by consistently adhering to established protocols and regulations.
- Cleaned and maintained tools, equipment and worksites.
- Followed instructions and safety protocols to prevent accidents and injuries.
Cashier Team Lead
Rosti Chicken
Azusa, CA
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Communicated with customers and team members to solve problems.
- Keep restaurant clean and organized.
- Processed both cash and card purchases and returns.
- Balanced cash drawers at the end of each shift, ensuring accuracy in financial reporting.
- Resolved customer complaints professionally, maintaining a positive attitude.
- Developed strong relationships with repeat customers through friendly service interactions.
- Quickly and accurately counted drawers at start and end of each shift.
Machine Operator
Rain Bird
Azusa, CA
- Followed detailed instructions to operate machines with accuracy and produce quality products.
- Set up and adjusted equipment and properly configured machines for daily operations.
- Set up and ran machinery to produce exceptional products for industrial needs.
- Collaborated with team members to optimize production processes and improve overall performance.
Office Administrative Assistant
Bojer
Azusa, CA
10.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Provided clerical support to company employees by copying, and filing documents.
- Responded to inquiries from callers seeking information.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Expedited invoice processing, ensuring accurate recording of financial transactions in the accounting system.
- Maintained inventory of office supplies and placed orders.
- Assisted coworkers and staff members with special tasks on daily basis.
Education
Azusa High School
Azusa, CASkills
- Customer service
- Customer service excellence
- Cash register operation
- Issue resolution
- Returns processing
- Data entry
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Office Administrative Assistant
Bojer
10.2024 - Current
Cashier
McDonald's
General Laborer
Lindsey Systems
Cashier Team Lead
Rosti Chicken
Machine Operator
Rain Bird
Azusa High School