Applied multifaceted skills to enhance project outcomes, ensuring consistent quality and reliability.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Guard
Allied Universal
02.2024 - Current
Oversaw student entry and exit procedures to ensure safety and efficiency.
Monitored system performance to ensure optimal operational capacity.
Ensured prioritization of safety protocols for all individuals.
Cage Host
Shorty's Pins and Pints
01.2023 - 10.2024
Assisted in seating guests and supporting service staff in daily operations.
Assisted in organizing games and provided guests with clear instructions on gameplay and rules.
Executed timely delivery of multiple food orders to various tables, enhancing kitchen workflow efficiency.
Assisted in clearing and cleaning tables. Supported sweeping floors and restocking menus at host stand. Helped transport dishes to kitchen and return glassware to bar.
Oversaw maintenance team to uphold restroom cleanliness and ensure proper refuse disposal.
Maintained cleanliness and organization of bar area while ensuring optimal beverage stock levels.
Graphic Designer
TLC New life church
03.2020 - 07.2023
Led rebranding initiative for church, overseeing development of new logo, name, and merchandise.
Winner's Circle
Dave & Buster's
08.2022 - 01.2023
Facilitated positive and welcoming initial impressions for guests at Dave & Buster's.
Worked effectively in fast-paced environments.
Self-motivated, with a strong sense of personal responsibility.
Customer service
Hilton Garden Inn Hotel
04.2019 - 11.2020
Resolved customer inquiries through effective communication and problem-solving techniques.
Facilitated customer engagement through live chat to resolve inquiries effectively.
Cultivated a positive, accurate, and professional customer experience.
Monitored and ensured compliance with operational systems, processes, procedures, and company policies.
Provided exceptional customer service by warmly welcoming guests.
Compiled and analyzed customer service metrics to enhance operational efficiency.
Retail Sales Associate/Supervisor
Goodwill
06.2017 - 08.2019
Assisted customers by guiding them to product locations. Addressed customer inquiries effectively. Maintained cleanliness and organization of sales floor and operated cash registers efficiently.
Processed transactions accurately, ensuring efficient cash handling and balance reconciliation.
Assisted customers in selecting merchandise, enhancing overall shopping experience.
Greater
Eaten park
04.2016 - 04.2016
Facilitated guest seating by escorting individuals to tables upon availability.
Executed table sanitization protocols to ensure cleanliness and safety standards.
Executed periodic restroom inspections to ensure cleanliness and compliance with health standards.
Monitored quality control measures, maintaining high standards for product safety and consistency.
Operated treatment equipment to ensure optimal processing of materials.
Education
Fine Arts - Some college
CCAC
Pittsburgh, PA
05.2026
Gender Studies - High school diploma
Steel Valley
Munhall, PA
06.2019
Advertising Design - Associate's degree
Steel Center Avts
Jefferson Hills, PA
05.2019
Skills
Achieved high customer satisfaction ratings through exceptional service in coffee preparation and sales Delivered impactful graphic design solutions, including logo creation and photo editing, that elevated brand visibility Streamlined point-of-sale processes to improve transaction efficiency
Certification
Advertising design
May 2019 to Present
Creation and organization of visual artwork used in advertisement working side-by-side with companies to please their customers